Traditional Culture Encyclopedia - Hotel accommodation - How to write the hotel service commitment letter?
How to write the hotel service commitment letter?
Authoritative answer: First, provide hotel, transportation (air tickets, train tickets) and tourism information timely and accurately, and plan and quote the service items you need at the first time. Second, if you need to go to the scene in person, we will have someone to help you with your work. Third, implement the terms of the agreement confirmed by both parties, and protect the legitimate rights and interests of both parties on the premise of ensuring the services you need. 4. Provide a meeting sign-in desk, assign a special person to assist the conference group to distribute information and handle relevant sign-in procedures. Call in advance during the meeting, wake up in time, and let the delegates rest in peace. 6. Before the delegates leave the store, there will be a special person to help them check out, which will save everyone's time. At the same time, some delegates who check in or leave the store late will also go through the corresponding procedures. Seven, during the meeting, according to the specific situation, provide some free rooms (1-2 rooms) for the meeting staff in due course. Eight, free of charge to the important leaders attending the meeting to present flowers and fruits. Nine, assist the conference group to arrange the venue and greening. 10. If you need to insert impromptu entertainment in the thank-you banquet, we can arrange the best programs, actors and musicians for you to enhance the atmosphere. Eleven, provide free meeting tips, water cards and seat cards for the meeting. Twelve, according to the actual situation, provide free airport and train station shuttle service, if participants need to return early, you can set up a return ticket reservation office in the corner of the hall. Thirteen, if you need to provide souvenirs with local characteristics for the guests after the meeting, we will provide the necessary services and information, and help you buy. 14. If you need to provide a rare travel activity for the participants after the meeting, we will provide you with the best travel itinerary, visit the best scenic spots, arrange flights at the best time, taste the most representative local flavor food, the best tour guide, first-class drivers and tourist vehicles in good condition, and provide you with a suitable and fair price. 15. Public relations etiquette: Miss Yi Li (on-site etiquette reception, distribution of information, image display) performing arts (professional performance groups, optional programs) floating in the air (hydrogen balloon inflated) flower basket hosts (large, medium and small) (both men and women can) sign in the notebook (professional supplies) and take photos (professional photography companies, photographers). 16. printing design: many text publicity materials are not convenient to carry, and we are willing to solve the production work of these materials for our customers locally. Monochrome/multicolor business card making; Opinion questionnaire; Typing, copying and printing related materials; Production of colorful flags; Background card: It is made of plywood and imported fluorescent paper. 17. cargo transportation: if a large number of corresponding goods and equipment are needed in the meeting, we are willing to solve the transportation and handling problems of these goods for our customers. Transportation of small exhibits: transportation of display cabinets, tables and chairs, small equipment and small commodities; Transportation of large-scale exhibits: transportation of large-scale instruments and large-scale articles; Transportation of special exhibits: transportation of chemical supplies, medical supplies and complex articles; Long-distance exhibition transportation: long-distance exhibition transportation; Exhibits transportation: promotional materials, printed materials and commemorative gifts transportation: precious exhibits transportation: computers, servers, pianos and other valuables transportation. 18. Distribution of goods: Dishes: If the conference group needs daily necessities such as cigarettes, drinks, mineral water and food during the meeting, we can purchase: office supplies: office supplies needed during the meeting of the conference group: commemorative gifts: providing services such as consultation and selection of gifts and tourist souvenirs. Yunnan ethnic costumes: If guests can wear uniform and most distinctive Yunnan ethnic costumes, they will have special feelings and influences on the outside world (others): Travelling bags: Travelling bags printed with patterns and characters designated by the conference organizers will not only help guests to load things, but also have commemorative significance; Notebook: Notebook with special commemorative significance, which allows customers to remember the organizers of this event and meeting. Translation services: Chinese-English interpretation, Chinese-Japanese translation, Chinese-Korean translation, Chinese-Russian translation. 20. Booking service: book discounted air tickets for major airlines and corresponding major routes; Free hard sleeper (seat) tickets for return trains all over the country. 2 1. postal express: documents include printed matter, letters, postcards, delivery and consignment of large and small packages. Twenty-two, car rental: free full-time self-driving transfer; Car service will be provided during the conference, and the price will be favorable. Toyota van, Iveco, Jinlong CMB (bus), Sweden Volvo, South Korea Hyundai (Daewoo), Germany Casbauer and other imported luxury buses and various brands of mid-to high-end cars for you to choose from. Twenty-three, medical care: if the customer needs it, we can send a doctor with the group to ensure the health of the guests during the meeting. 24. Our agency will carry out corresponding insurance in personal accident insurance according to the People's Republic of China (PRC) Tourism Regulations (regardless of the nationality of the guests). Twenty-five, according to the wishes and requirements of customers, our agency plans, organizes and implements the reception work of the conference to meet the needs of conference customers to the greatest extent; Maximize the quality of conference reception services. Commitment letter of hotel conference service
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