Every posture from kitchen to dining room

Catering service is a comprehensive job that requires the mastery of a variety of skills and postures. From the kitchen to the dining room, every link requires careful arrangement and operation. This article will introduce you to the essence of catering service in detail, from the preparation work before service to the service process in the restaurant.

1. Preparations before service

1. Determine the menu and restaurant layout

Before service, the menu and restaurant layout need to be determined. The menu should include a variety of food and beverages to meet the needs of different guests. The restaurant layout needs to take into account the comfort and visual effects of the guests to create a warm and comfortable dining environment.

2. Prepare ingredients and tableware

Before serving, the required ingredients and tableware need to be prepared. Ingredients should be fresh and hygienic, and tableware should be clean and tidy. At the same time, you need to check whether the kitchen equipment and tableware are complete to ensure that everything is ready.

2. The service process in the restaurant

1. Welcome the guests

After the guests enter the restaurant, the waiter should immediately greet the guests and say hello to the guests. At the same time, you need to ask the guests about their dining needs, such as the number of people dining, dining time, dining requirements, etc.

2. Lead the guests to their seats

The waiter should lead the guests to their seats and pull out the chairs for them. At the same time, you need to deliver menus to guests and introduce the restaurant’s special dishes and recommended dishes to guests.

3. Accept the customer’s order

After the customer orders, the waiter should listen carefully to the customer’s ordering needs and help the customer choose the dishes. At the same time, guests need to be asked about their tastes and eating habits in order to provide better services to guests.

4. Serve pre-dinner snacks

After the guest orders the meal, the waiter should serve the guest with pre-dinner snacks, such as meal bags, side dishes, etc. At the same time, the types and characteristics of pre-dinner snacks need to be introduced to guests.

5. Serving food and pouring wine

After the guest orders the meal, the waiter should serve the food and pour the wine for the guest in time. At the same time, attention needs to be paid to the order and time of serving dishes to ensure guests’ dining experience.

6. Provide services to guests

During the meal, the waiter should provide various services to the guests, such as changing tableware, adding water, etc. At the same time, you need to pay attention to the dining situation of the guests and provide services to the guests in a timely manner.

7. Checkout and seeing off guests

After the guests have finished their meal, the waiter should pay the bill for the guests and see them off. At the same time, you need to ask guests about their dining experience and provide feedback to them.

3. Finishing work after service

1. Clean the table and tableware

After the guests finish their meal, the waiter should clean the table and tableware in time and disinfect the tableware. and dining table. Also, check that the cutlery and tables are in good condition for the next guest.

2. Tidy up the kitchen and dining room

After the guests have finished their meal, the waiter should tidy up the kitchen and dining room to ensure that the kitchen and dining room are hygienic and tidy. At the same time, you need to check whether the kitchen equipment and tableware are complete for next use.