Meeting reception etiquette

Common sense of conference reception etiquette is one of the courses of conference service etiquette. The key to the successful start of the meeting is the reception. Next, let me introduce the reception etiquette of the meeting to you. Come and have a look!

Code of etiquette for conference reception service

Register for attendance

Set up 1-2 staff signature desk. If the reception level is high, you can send a hostess to undertake it. The signature desk is equipped with a writing brush, pen and signature book. When handing a pen to a guest, you should remove the pen cover, point the pen at yourself, and hold the pen in both hands. If it's a writing brush, dip it in ink before handing it. In order to save, the sign-in should be more detailed. If you need to distribute information, you should hand it in politely. The receptionist should report the number of people attending the meeting to the organizer at any time.

guide holder

After signing in, the conference receptionist should politely lead the participants into the venue and take their seats. Important leaders should be introduced into the lounge, accompanied by business leaders in person, and then seated on the rostrum a few minutes before the meeting begins.

receive

After the students are seated, the receptionist should hand over tea, towels and fruits, enthusiastically answer the students' various questions, meet various requirements, and provide the most thoughtful service as much as possible.

Image Building of Conference Receptionist

All employees must dress according to the company's requirements. Clothing should be kept clean and in good condition, with complete buttons and no missing or wrong buttons. Wear tie and leather shoes, put nothing in the upper pocket, put less things in the trouser pocket, and don't pull the cuffs and trouser legs.

Employees of conference receptionists must wear work permits during their tenure.

Male conference receptionists should trim their beards and hair neatly, not too long.

Female conference receptionists wear light makeup to work, which is consistent with their age and status. Don't wear makeup in public places, pay attention to public health, and don't eat food with pungent smell before going to work to avoid bad breath.

Concentrate on the reception, show a good mental state, without fatigue, depression and dissatisfaction. Stand up straight, head up, chest out, abdomen in, hands drooping naturally. The walking pace is strong, the stride is appropriate and the rhythm is appropriate.

Avoid yawning, stretching, sneezing, ear digging and other rude behaviors in front of customers. When talking with leaders and guests, you should pay attention, look natural and express yourself appropriately. Don't put your hands behind your back, hold hands, hold hands or copy hands, and don't shake left and right and scratch your ears.

Common sense of meeting reception

I. Types of Meeting Ceremony

Symposium (disaster relief fund-raising, auction)

seminar

forum

signing ceremony

Commendation meeting (award and award)

Annual meeting (thank you annual meeting, VIP member annual meeting)

Festive celebrations (50th anniversary of National Day, centenary celebration of Fudan University, corporate anniversary celebration, celebrity birthday commemoration)

Reception and banquet

Exhibition (industrial exposition, art exhibition)

New product release

Literary and artistic activities (get-together, draft activities, literary and artistic awards)

Premiere and launching ceremony

press conference

National and local theme activities (film festival, folk art festival, international fashion festival)

Second, the meeting place

conference center

multifunctional hall

Conference and Exhibition Center

A restaurant/hotel

A gathering place for universities, enterprises and companies.

Gymnasium/stadium

A yacht/cruise ship

Parks/attractions

City theme square

A museum/gallery

Meeting reception preparation

First, according to the scale of the meeting, determine the reception specifications.

The second is to issue meeting notices and meeting schedules.

Third, choose the venue.

When choosing the venue, we should consider it comprehensively according to the number of people attending the meeting and the content of the meeting: the scale should be moderate, the location should be reasonable, the supporting facilities should be complete, there should be a parking lot, and so on.

Fourth, the site layout.

The layout of the venue includes the decoration around the venue and the configuration of seats. Generally, large-scale meetings will hang banners at the venue according to the content of the meeting. Welcome and celebration slogans are posted at the door. Easy bonsai and potted flowers can be properly placed in the venue. If cups and drinks need to be placed on the desktop, they should be scrubbed clean and placed beautifully and evenly.

Seating methods include round table, mouth, classroom, etc. The configuration should conform to the style and atmosphere of the conference flight, and the protocol order should be older.

Verb (short for verb) Prepare meeting materials.

In order to prepare the necessary information about the topics of the meeting, these materials should be sorted out, distributed to the participants and put in a folder for them to read and prepare their speeches.

Pre-meeting inspection of intransitive verbs

Remedies should be made for the inadequacies in the preparatory work, and problems should be found in time to make adjustments.

Seven, enter the reception post in advance

Conference receptionists should enter their posts and start their work before the participants arrive.

Conclusion: Meeting reception etiquette can be said to be a complicated work, and the quality of reception work directly reflects the overall level of organization and management. Doing a good job in meeting reception is of great significance to shaping the organizational image.

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