Traditional Culture Encyclopedia - Hotel accommodation - In a hotel, how to divide the work and accept the reservation information of guests from different channels?
In a hotel, how to divide the work and accept the reservation information of guests from different channels?
Hotel-related reservation information.
Accommodation registration forms and regular files of customer files can be collected from here, including the guest's name, gender, age, date of birth, marital status, including mailing address and telephone number, company name, position and professional title. As long as they check in, they will register, which is to know our target market, because we know which guests we often stay in and where our target market is.
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