What are the requirements for hotel operators?

The requirements for hotel operators are:

1. Good writing and language skills, be proficient in reading English materials, and have certain English writing and oral expression and communication skills;

2. Skillful use of Office software such as Office;

3. Have a sense of responsibility, meticulous work and good pressure resistance.

4 College degree or above, more than one year working experience in the same position (different according to hotel level);

The main responsibilities of hotel operators include:

1, answer the phone;

2. Transfer the call to the guest room and relevant departments;

3. Accept outgoing calls;

4, responsible for receiving the phone bill sent by the telecommunications bureau;

5. Receive and distribute information for guests;

6. Record all wake-up service requirements and provide telephone wake-up service;

7. Provide guest service information to guests.