I booked a hotel in Zhenyuan last night and received two text messages, but I never received a confirmation message.

Hello! Thank you for your interest in Ctrip.

If you book a separate hotel through Ctrip, we will send you a confirmation text message after the hotel reservation is successful. At that time, you can go to the hotel front desk to provide the name of the guest and valid ID to check in directly. If you are interested in If you still have questions about your order, the editor recommends that you follow Ctrip's WeChat ID (ictrip) to find us, and click "Microservices-Manual Service" between 9:00-18:00 to provide the order number and specific matters. A specialist will assist you. You verified~

If you need further consultation, you can also scan the following QR code image and quickly follow Ctrip’s WeChat ID (ictrip) to find us and get help anytime and anywhere. Ctrip is by your side .