Traditional Culture Encyclopedia - Hotel accommodation - Hotel procedure flow

Hotel procedure flow

The main procedures for opening a hotel are as follows:

1, the opening of the hotel must first be examined and approved by the competent department.

2, apply to the county and city public security organs.

3. After signing the opinions, the public security organ shall apply to the administrative department for industry and commerce for registration and obtain a business license.

4, to the public security organ for the record, to receive the "special trade business license".

Attach the necessary information submitted in accordance with the regulations:

1, fire safety certificate;

2. Application for starting business;

3. Orientation and neighborhood plan;

4, housing quality appraisal certificate;

5. A copy of the business license;

6. Copy of legal person ID card;

7, a copy of the health permit;

8. Two recent bareheaded photos of the legal person.

The hotel check-in process is as follows:

1. Generally speaking, when you check into a hotel, you should go to the front desk first, and the staff will ask if you have booked a hotel. If you don't have a reservation, we will recommend a room type to you.

2. After the room type is selected, a deposit is required. You can choose to pay in cash or use a credit card as authorization. Please keep the receipt or authorization.

3. After completing the formalities, the staff will give the room card with the room number written on it, and the customer can open the door according to the room number.

When you check out, you should pay the bill together. Go to the front desk to explain the check-out, and the front desk will inform the housekeeping department to make rounds. If you find things missing, you need to put them on the bill.

5. Then the staff will print the bill. After the customer pays or swipes the card, the excess cash will be refunded. If it is authorized before, the staff will tear up the authorization form in person. Of course, customers can take it back. The invoice needs to be explained, otherwise the front desk staff will not give it. Procedures for staying in a family hotel:

Check-in procedures:

1. Guests need to inform the store of the approximate check-in time in advance, and then arrive at the community where the house is located at the appointed time. They must confirm by phone.

You need to prepare all the room rates and deposits when you check in. If the tenant pays the deposit in advance, the deposit will be deducted from the room rate. No payment is accepted at the family hotel when checking out. Please understand and fill in the registration form.

3. The store explains relevant matters to the tenant.

4. Check the ID card and other valid documents.

5. The lessee checks all the configuration and facilities of the room and gets the key.

Legal basis:

Company Law of the People's Republic of China

Article 3 A company is an enterprise legal person, which has independent legal person property and enjoys legal person property rights. The company is liable for its debts with all its property. Shareholders of a limited liability company shall be liable to the company to the extent of their subscribed capital contribution; Shareholders of a joint stock limited company shall be liable to the company to the extent of the shares subscribed by them.