Traditional Culture Encyclopedia - Hotel accommodation - What is the warning significance of "Merchant 2 yuan Tableware Fined 9000"?
What is the warning significance of "Merchant 2 yuan Tableware Fined 9000"?
No matter how small the goods are, they can't be bound by force. Only by fully respecting consumers' right to know and choose can we win the trust of consumers. Deliberately tying goods to speculate and take advantage of loopholes will not only disgust consumers, but also bear legal responsibility.
It happened in a restaurant in Nanjing. Some Nanjing residents reported that they were charged tableware use fees by merchants when eating. It is reported that the store does not provide free tableware, but uses high-grade sterilized tableware distributed by tableware disinfection company, which is recycled, cleaned and disinfected after use. 2 yuan per package, without express notice.
Lawyer: Forcibly charging tableware fee, tea fee and bottle opening fee is suspected to be illegal.
Are the charges for tableware, tea and bottle openers reasonable, and do they infringe upon the legitimate rights and interests of consumers? Lawyer Heng of Jiangsu Shundian Law Firm believes that merchants' compulsory collection of bottle opening fees and tea fees infringes on the legitimate rights and interests of consumers to a certain extent and is suspected of breaking the law.
The hotel's own label and the rule that "we refuse customers to bring their own drinks" have no legal effect. According to the Law on the Protection of Consumers' Rights and Interests, operators are not allowed to make unfair and unreasonable provisions to consumers, such as excluding or restricting consumers' rights, reducing or exempting operators' responsibilities, and aggravating consumers' responsibilities, by means of standard clauses, notices, statements, shop notices, etc. , and shall not use format terms and technical means to force transactions.
In other words, it is illegal whether the merchant informs the consumer in advance that the corkage fee will be charged or not, and no matter what form the merchant takes to collect the corkage fee.
The above contents refer to Qilu's first point-"The merchant was fined 9000 since 2 yuan collected the tableware fee", which is of warning significance.
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