Hotel front desk cashier elementary course

Hotel front desk cashier elementary course:

1. Pre-job preparation: the cashier must arrive at the post in advance to check whether the gfd, office environment, equipment and articles are ready;

2. Check-in formalities for the guests: If the guests choose to pay in cash, they should do it according to the room type, number of rooms and accommodation time selected by the guests;

3. Computer recording: a. Enter the hotel deposit collected in the guest account in time in the computer, and be sure to enter the receipt number when entering the bill;

4. Checkout: After receiving the guest's room card and confirming the room number and whether to check out, check whether there is any missing or wrong bill in consumption;

5. Go through the formalities of renewal for the guests: according to the room balance and whether to renew the room, prepare a dunning report to remind the guests to pay the house payment in time;

6. Handover: hand over all matters that cannot be solved in this class, and check the computer handover report with cash handover money;

7. Report: Check whether the bottom report of the night trial is even. If it is not, re-count the report in the night trial.