How to eliminate bad reviews on Ctrip?

Ctrip. Com facilitates people's travel. Every transaction will be evaluated, and it is inevitable that there will be bad reviews. So how to eliminate these bad reviews? I'm here to make some suggestions.

Booking hotels and top-level itineraries on Ctrip are all introductions made by merchants online, and customers will choose to place orders only after they are recognized by customers. So the first point is to ensure that the online introduction is consistent with the actual situation that customers see when they go to the store, at least the difference should be obvious.

The most important thing is cleanliness and neatness. When buying, customers will definitely make conditional choices according to their psychological expectations, so businesses should show their best.

Merchants should ensure their service quality, be friendly and try to avoid disputes. After all, there is no deep contradiction that is inappropriate.