Hotel waiter's speech on love and dedication

If the enterprise is a big tree, then the quality service is nourishing and moisture, which supplies the growth of the big tree. The following are some speeches I brought to you by hotel waiters who love their jobs and are dedicated to their work for your reference.

Dedicated speech by hotel waiter 1

I am very happy that I can be a waiter in the entertainment department of Baocheng Hotel. Although my home is not far from the hotel, I didn't know much about Baocheng before. But through what I saw and heard in a few days, I learned about Baocheng's corporate culture and was deeply attracted by Baocheng's corporate culture. All kinds of strange stones in Baocheng Scenic Area will make you appreciate the magic of nature and the profoundness of stone culture. The paintings and calligraphy of historical celebrities and the beautiful melody of the piano will make you intoxicated with the rich cultural atmosphere. Baocheng Hotel embodies the interaction and integration of natural environment and guests' emotions. It is a treasure house of human leisure, a beautiful resort for holiday tourism, an ideal place for peace and pleasant, and an art hall for appreciating the strange stone culture, garden culture, architectural culture, folk culture and catering culture. Once again, I am proud that I can work in such an elegant environment, and I am determined to work hard and be a good employee who loves his job and is dedicated.

When it comes to love and dedication, tian teacher in our entertainment department is a model around us. Master Tian is 63 years old and has been in Baocheng for 13 years. He left the impression that he was "conscientious, hardworking and striving for perfection". Whenever the machine breaks down, Master Tian always works overtime to repair it, never caring about personal gains or losses. His selfless work spirit was admired by other employees and business leaders. When we asked him, "Why are you so enthusiastic about your work?" Master Tian is always talking and laughing, saying the most unpretentious and admirable sentence: "The leader put me in this position because he trusted me, and I can't live up to the expectations of the leader." What an amiable and respectable old man! His noble moral sentiments of "love success, love enterprise and selfless dedication" deeply infected us. We should follow the example of Master Tian and inherit and carry forward his spirit.

With the rapid economic development today, the industry competition is becoming increasingly fierce, and natural selection and survival of the fittest are inevitable. If Baocheng enterprises want to develop rapidly in the fierce competition and individuals want to survive in the enterprise, employees of the enterprise must carry forward the spirit of "treasure adults".

More than 90% of the people present here today are young employees. I want to ask you a question: "Are you ready for the development of Baocheng Enterprise? Maybe you will say, I am an ordinary employee, working in an ordinary position, what we can do, those are the things of leadership. " Here I want to say loudly: you are wrong. In the development of Baocheng enterprise, although we are a drop in the ocean in our ordinary posts, our practical actions of loving our posts and being dedicated will surely become the vitality of Baocheng enterprise's development and growth.

People living in the world always have a life goal and a development direction. Simply put, they must have a support to make a living. Since you have chosen to serve this industry, you should devote your ideals, beliefs, youth and wisdom to this solemn choice without reservation. Just as fish love the sea; Just as Miao Miao loves spring rain; As bees love flowers. How can we show this love and express this feeling? That is "dedication".

The ancients said, "If you don't accumulate silicon, take the Wan Li Road. If you are not good at even small things, how can you achieve great things? " Start with me, start with small things, and start now. This is a practical action that we love and are willing to contribute to the enterprise. If we regard work as a pleasure, a mission. Then our Baocheng enterprise will prosper.

Be an employee who loves his company and show his talent and wisdom in ordinary posts, because the bright future of Baocheng's development is our tomorrow!

Hotel waiter's speech on love and dedication II

Leaders and colleagues:

Good afternoon everyone!

Today, I am honored to stand on this unfamiliar and familiar podium as a waiter representative. I am very excited. The busy Spring Festival has passed, but our love and dedication remain the same. Speaking of the work during the Spring Festival, we are just doing our ordinary work in an ordinary post. I didn't think too much, but I felt that the room was like our product, and anyone who sold all the products was very happy. So I tried my best to make the yellow room green and the green room red. I didn't expect to get such a high prize. Here, on behalf of all the staff of the housekeeping department, I would like to express my gratitude to all the leaders and colleagues who have been fighting with us in the front line of business since the Spring Festival, and extend my highest respect: you have worked hard, thank you! This honor and meritorious service belongs to everyone present.

We xx people love our work, and we xx people are dedicated. From the general manager to the dormitory manager's elder sister, the catering and dishwashing elder sister, no one is idle. Catering and guest rooms, where needed, where busy catering and guest rooms. After eating in the guest room, there is even our floor elder sister, who works in the early shift and the middle shift. This spirit is really commendable. It is precisely because of such a team that Royal will stand out from the crowd, challenge the long-term cruel and fierce market competition, and always rank among the best in the hotel industry. However, behind the glory is the silent cultivation of xx people, and the labor is noble. Only hard-working people can appreciate the joy of harvest.

Today, I also want to take this opportunity to share with you some "tips" in the service terms I often use in my work. I was in charge of the sanitation on the sixth floor during the Spring Festival, and I knew all the residents on the sixth floor like the back of my hand. One day, I was cleaning in Room 6 13. On the first day of check-in, the guests asked to change sheets and quilts. I saw that the bed was flat, but there was no need to change it. Excuse me, are there any guests in your room today? The guest said: No, I was secretly glad, so I told the guest: Your sheets have just slept all night, because now the whole world is protecting the environment and advocating energy saving and consumption reduction. We change it every three days without changing guests. If there are special reasons, we can change them at any time. I believe you also love our earth very much. As a result, the guests were not embarrassed by what I said, so they said yes, no need to change, and said, waiter, does your hotel need regular training? I was overjoyed and agreed. Thank you for your support and cooperation in our work. Finally, the guests thanked me and praised the training in our hotel. In fact, we have many tips to master in our daily work, 1, saving time; Step 2 save money. Save time, the hotel saves the washing fee, and linen also prolongs the service life. This is the effect. I hope everyone can use it flexibly in their work.

We walked all the way, 60% in the team? 70% are old employees who have settled down. For enterprises, there are joys and sorrows. The good news is that old employees are a fortune, because they can all go through big waves and wash sand. They have professional knowledge and excellent operation level, which is the biggest advantage of the enterprise. But what is worrying is that old employees will also have the mentality of being content with the status quo and not seeking progress. In this case, our poor management and failure to bring new employees will bring negative effects to the enterprise. Therefore, we should constantly learn, refuel, update, take the team members like thoroughly remoulded eagles, sharpen our claws, study business skills, tap the needs of customers, and push our work to a higher starting point. The ultimate goal is to hope that xx, under the leadership of General Manager Huang, will be promoted to four stars and create greater glories. I wish everyone the Year of the Loong good health, smooth work and all the best! Thank you for listening.

Dedication speech of hotel waiter 3

Dear leaders, judges and friends,

Hello!

What is my name? , from? Hotel? An ordinary waiter in the department, the topic of my speech for you is "I love this ordinary position"

In the long course of life, most people spend their lives in an ordinary life. However, some people have done many extraordinary things in their ordinary posts; Some people just spend their time in the ordinary. Everything starts from the ordinary, and the ordinary starting point is always the first step to success.

Today, with joy, we hold a speech contest here to carry forward the spirit of the May 4th Movement and show the style of the times. At this moment, we miss those people with lofty ideals who are buried underground for the motherland and people. Their patriotism will always inspire our future generations to contribute everything to the cause of socialist construction. I have been a waiter for two years, and I have gained a lot of exercise and knowledge in this ordinary post. I love this ordinary post, and I feel very honored to have the opportunity to exchange my work experience with you.

I remember when I was a student, whenever I saw the waiters with warm smiles and dignified manners in the towering pavilions on the roadside, I had a wish from time to time, hoping to wear the hotel uniform one day. I envy them for working in an elegant environment and serving guests from all over the world. What a nice bridge, a bridge of friendship between the people of China and other countries. In my mind, this is a noble, sacred and far-reaching career!

The wind will miss the season and the rain will miss the desert. Fortunately, I didn't miss the chance in my destiny and finally got what I wanted? Being a waiter in a hotel feels as happy as winning the championship in a competition. However, after a period of time, my novelty in this job was exhausted by repeated work such as making the bed, vacuuming and plastering every day, and a sense of boredom gradually emerged. I never thought that the job I have been longing for in my heart would be like this. Imagination and reality are so far apart that I really don't know what to do.

I remember once, when I was cleaning the room, I found that the guest's room was dirty and messy, so I covered my mouth and cleaned it, and I complained quietly from time to time. Just then, the guest came back and was a little unhappy to see me. He said, "I've packed my room, so please clean it for me." When I heard the guest's words, I felt as if I had been pricked by a needle. I left my cleaning equipment in my hand and ran to the lounge crying. The foreman looked at me and asked me what was going on. I told her the story in tears. After listening to this, she shook her head and said to me seriously, "Our job is to provide an elegant and clean environment for our guests. After they checked in, they not only bought a place to rest, but also asked for the best service here. From another angle, consider the problem from the standpoint of the guest, and you will not be so wronged and unbalanced. What you just did was wrong. Come with me to apologize to the guests and explain clearly! " I looked at her unhappily and thought, even if I am wrong, I just need to know and apologize. It's embarrassing. I sat in the chair and didn't move. At this time, the foreman seemed to see my thoughts, smiled and encouraged me to say, "Dare to face up to your shortcomings and mistakes, take a step forward, and you will have a completely different mood and feeling, and at the same time gain a brand-new working motivation." After that, she turned and went out, leaving me sitting in the lounge alone, thinking about what the monitor said to me and remembering the oath and confidence to start working. Finally, I got up the courage to come to the door of the room, intending to take the initiative to explain and apologize to the guests. What caught my attention, however, was that the head waiter smiled positively and said to the guests generously and appropriately, "Hello, sir, I'm very sorry, but that waiter just now is new to work. Please forgive me for offending you. I apologize for her. " As she spoke, she respectfully served hot tea to the guests, and then cleaned up the room for them with skillful service skills. At this time, the guest said shyly, "I made the room too messy." I should ask you to forgive me. Say sorry to the service girl just now and ask her not to mind my attitude when I spoke just now. " At this moment, I stood at the door and my face turned red. Looking at what just happened, I felt a lot. Different service attitudes and treatment methods have achieved two completely different effects, which made me deeply understand how to "serve guests with heart". Not only are the guests satisfied, but we can also realize our extraordinary position from our actual work.

In an instant, time flies. Although it has been a long time, it has been deeply copied in my mind, constantly urging me and encouraging me to overcome all kinds of difficulties encountered in my work, so that I can stand the test again and again. We provide the best service for our guests with standard and decent language, sweet smile and dignified appearance. When the travel-stained guests check into the hotel, they will immediately send fragrant towels, hot tea and cordial greetings. When they see a trace of inquiry in their eyes, we will immediately answer: "Hello sir, what can I do for you?" Speaking of changeable weather, foreign guests can adapt easily. At this time, we will carefully remind guests to wear more clothes or don't forget to bring rain gear. There are many small things in our work, but it is these small things that bring together our unique and thoughtful service.

More than a year later, due to the need of work, I was assigned to the position of foreman by the housekeeping department. From that day on, I felt that I had a greater responsibility on my shoulders. I always asked myself to set an example, suffer hardships first, be fair, and influence and drive team members with my own practical actions. When the floor was understaffed and the workload of cleaning was heavy, I voluntarily gave up my rest time and put collective honor first. Anywhere, the overall situation is the most important. Gradually, there are more and more deeds of love and dedication in the team. I remember one time, I encountered a large-scale health examination, just in time for the tourist season. The workload is already heavy, and at the same time, we need to clean the rooms and public areas carefully and thoroughly. At that time, I was very worried that I couldn't finish the task within the specified time. At this time, the team members came to me and said, "We would rather not rest, but also finish the task within the specified time, without any influence on the collective." A very simple sentence shows that the sense of ownership and responsibility of team members is constantly strengthening. In the end, we not only won the honor for the hotel with Hanshui and safeguarded the collective interests, but also proved our value with actions.

How many past events are vivid in my mind, and at the same time, they have tempered my will. Through continuous exploration in the work, I have a deeper understanding and understanding of my work.

In order to ensure the rental quality of the room, I recorded the problems existing in the daily rounds, and used the time of the morning meeting to arrange the work priorities and matters needing attention. In addition to paying attention to the problems that existed yesterday, I will continue to look for new problems in the rounds. Use cycle inspection method to provide clean, comfortable and safe environment for guests.

In the process of daily service, every waiter uses careful observation at work to accurately grasp the different living habits of each guest and meet the different requirements of the guests. There is a long-term guest living in our building. When the waiters find that the guests always go to the refrigerator to find water to drink after work every day, every waiter on duty will prepare it for the guests in advance during the day to provide him with convenience in life. Another night, the guest took out a dress and asked anxiously if we could iron it. When we learned that the guests were busy with business during the day and could not send their clothes to the laundry, they had to wear them to the party at night, so we took the initiative to borrow an iron to iron the clothes for the guests and return them to them in time. The guests were very happy. Before he left, he said to us, "Thank you for your thoughtful and timely service, which helped me solve my difficulties. If you come again? , must live with you. "

Over the past few years, I have found this ordinary position deeply attractive to me. As time goes by, my love for this job grows day by day. Because from ordinary things, I can clearly see and experience the flash in service work, and many ups and downs make me realize the true meaning and value of life. Speaking of which, I can't help telling you with my heart. I love? This ordinary post, this is my choice without regrets!

Thank you all

The dedication of the hotel waiter 4

Dear leaders, judges and comrades,

Hello everyone!

I am a contestant. It's an honor to stand here and learn from you today. I often think that a person's growth can not be separated from his relatives, colleagues, friends and the surrounding environment, thanks to this magical land I am attached to. And the leaders of Xinhua News Agency who organized this activity. All the judges and comrades present. Because of these, I can stand here today.

At this time, my heart was very excited. First of all, I am glad that I have such an opportunity to challenge myself. At the same time, I am also very confused, because the contestants with me are very young, beautiful and handsome, and their elegant temperament, good typhoon and sweet smile all impress me. Compared with them, I have no outstanding advantages except an excited heart, a healthy and peaceful heart and a sincere smile. Today, with joy, excitement and excitement, we gather together to participate in the "Xinhua Company Smile Service Speech Competition". After listening to the introduction of the previous players, I really don't have any experience and achievements to report to you here.

I have only been doing this job for two months, and I have some feelings. I'm here to ask the leader and encourage the players. The topic of my speech is "Smile service makes youth shine! At this moment, what do I think more about? We should double cherish the hard-won happy life! Double cherish the opportunities provided by the times! Double cherish the love and trust of the leaders! Double cherish the trust and expectation of colleagues and friends! More. More? In this sunny and warm spring season in bloom, I feel very honored to discuss "Youth, Passion and Dedication" with you.

Youth is an endless historical picture, passion is a busy figure, and dedication is a new symphony of life in the depths of the soul. Be loyal to your duties, love your job, work hard, love and dedicate your sales career. Although I have only been in this sales position for two months, I have gained a lot of exercise and learned a lot of knowledge in this ordinary position. I love this ordinary post, and I feel very honored to have the opportunity to exchange my work experience with you. (www.lz 13.cn) In the long course of life, most people spend their lives in an ordinary life. However, some people have done many extraordinary things in their ordinary posts;

We have no rhetoric, only plain words and deeds; No glorious deeds, only ordinary work; There is no hero image, only a busy figure. But it is this simple, ordinary and busy that fully embodies our love and loyalty to the cause. I hope that with our efforts, our high-quality service and our integrity, this place will become our customers' home, a shelter for customers and a gas station for customers' lives, so that our business will flourish and our tomorrow will be more brilliant!

Smile is a sword in the service industry and a pawn in the whole service process. Joe, the greatest salesman in the world. Gillard once said: When you smile, the whole world smiles. So as long as we can make good use of this sword and take good care of this chess piece, then our sales work will be half successful, and our smile will make our customers feel warm like sunshine and feel at home. So, with the rising sun, when the bell rang at 8 o'clock in the morning, I started my day's work with a smile. I remember a famous saying: give someone a rose, and there is fragrance in your hand. When we bring happiness to others with smiles, my own life is sublimated. There is a famous saying: life is picturesque, and the smiling picture adds bright colors; Life is like wine, with a smile, and the wine is full of attractive fragrance; Life is like a song, with a smiling song, there is a moving melody; Life is like a book. With a smile, the book has more shining themes. As long as our smile is as sincere as a mother's child, as bright as sunshine, as warm as a volcano, as beautiful as azaleas, and as natural as breathing, are we still afraid that we can't sell well and our customers are not satisfied?

I remember a boss once said, "Let passion ignite passion, let responsibility inspire responsibility, let glory ignite dreams, and let dreams light up the future!" " People can't live without dreams. As salespeople in Xinhua, we can't live without dreams. Dreams have goals, and goals have motivation. With motivation, we must achieve our goals step by step. We can't build castles in the air on paper. We should start from now on, start from the details, take our own sales road and live a colorful and beautiful life. That's all that matters.

The dedication of the hotel waiter 5

Hello, leaders and colleagues:

I'm a waiter in the lounge of Department xx, xx. Thank you very much for giving us another stage to show ourselves and an opportunity to show our talents.

The foreman of xx male and female guests that I have competed for, although he knows something about male and female guests, is not dialysis. I don't like ignorance, so I also seize this opportunity to learn more.

If I were a foreman, I would first improve the business level of my colleagues on duty, make everyone familiar with every operation process, do my best and entertain every customer with the greatest enthusiasm. The service industry pays attention to sincerity, smile, courtesy and thoughtfulness, so that colleagues can reach the level of answering questions and caring about the humble abode, so that every customer can feel our sincerity and enthusiasm; Let customers hope to come and return with satisfaction.

Secondly, lead colleagues to do all aspects of health work, so that every guest can see and feel the beautiful, clean and comfortable image of our company or each department. Ask and listen to customers' opinions and suggestions with an open mind, report the situation to superior leaders in time, and make contributions to maintaining the company's image.

Furthermore, be a good helper of the superior leaders, actively give suggestions to the leaders, and make their due contributions to the development of the company in all aspects. Be good friends of colleagues, actively solve problems for colleagues, care for colleagues, and love colleagues, so that everyone can become a small group of unity and forge ahead.

Thank you all.

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