Traditional Culture Encyclopedia - Hotel accommodation - Impression of port: how to manage hotel room rate?

Impression of port: how to manage hotel room rate?

As we all know, guest rooms are an important part of hotel brand building. Especially in budget hotels with high-quality accommodation service as the starting point, guest rooms represent the image of the hotel and are also an important weight for the hotel to win the reputation of customers and even repeat customers. However, improving hotel room service level and reducing hotel room cost are a pair of contradictory factors. So, how to manage the hotel room cost well? Harbor impression hotel chain believes that we should mainly grasp the following eight words: open source and reduce expenditure, tap potential and increase efficiency. At the same time, managers should attach great importance to the following aspects:

A, guest supplies procurement management:

The purchase of guest supplies is the basic link of room management activities, which directly determines the quality of room service and the benefit of the hotel. In this link, we must reasonably and effectively determine the best purchasing quantity, price, place and time according to the principles of quantity, cost and profit, so as to effectively avoid the loss and waste of cost accounting. For example, impression hotel chain in Harbor provides franchisees with strict distribution system and cost control. Make use of standardized and collectivized centralized procurement channels to ensure the high quality and low price of delivered goods and minimize the procurement cost of franchisees.

Second, human resources management:

The advantage of budget hotels lies in the low house price, which depends on the operating cost. Like other types of enterprises, the operating costs of budget hotels are similar and special. The biggest difference is that the labor cost of budget hotels accounts for a large proportion of operating costs, and the size of labor costs has the greatest impact on operating costs. If we can't control the labor cost reasonably, then we can't guarantee the persistence of low housing prices. Therefore, in order to maintain the competitive advantage of budget hotels, it is necessary to ensure that the labor cost is at a reasonable level.

Harbor impression hotel chain thinks that managers can start from the following aspects: 1, adhere to the principle of "one post can do many things" and hire compound talents; 2, improve their own management level. Managers themselves should strengthen their business study, be good at observing, thinking and summarizing in their daily work, and constantly improve their professional quality, so as to really play an exemplary role. 3, fully mobilize the enthusiasm of employees, cultivate employees' sense of ownership, and reduce employee turnover. Because the frequent turnover of employees will inevitably increase the hotel's capital investment in recruitment, training and supervision, and will also increase the room cost.

Third, the maintenance of equipment and facilities:

Housekeeping equipment has the characteristics of many types, large quantity, high frequency of use and large capital occupation. In the daily maintenance of equipment, we must nip in the bud, strengthen daily maintenance and regular maintenance, and make minor repairs to the deteriorated ones. Only in this way can the housekeeping department save some unnecessary expenses and reduce costs.

Harbor Impression Hotel Chain attaches great importance to room management. Insist on details, whether it is room energy management or spare items management.