Traditional Culture Encyclopedia - Hotel accommodation - What should I do if the room card is not returned and someone leaves?

What should I do if the room card is not returned and someone leaves?

What to do if the room card is not returned but the person has left?

If the room card is not returned but the person has left, you can take the above measures to deal with it.

If the room card has not been refunded but the person has left, you can take the following measures:

1. Contact the hotel front desk: You can contact the hotel front desk to explain that the room card has not been refunded. Ask for their help.

2. Report the lost room card: If the room card can still be used, you can go to the hotel front desk to report the lost room card to prevent the room card from being used by others.

3. Compensation for losses: If losses are caused because the room card is not returned, you may need to bear corresponding liability for compensation.

1. Contact the hotel front desk

First of all, you can contact the hotel front desk to explain the situation that the room card has not been refunded, and ask them to help handle it. You can tell the hotel front desk your room number and check-in date, as well as the specific circumstances of the lost room card. The hotel front desk may ask for personal information or key card information to verify identity.

2. Report the loss of the room card

If it is confirmed that the room card has been lost, you can go to the hotel front desk to report the loss of the room card. After reporting the loss, the room card will be locked to prevent it from being used by others. At the same time, the hotel front desk may ask to fill out a loss report or report form to record the loss of the room card.

3. Compensation for losses

If losses are caused because the room card is not returned, you may need to bear corresponding liability for compensation. The specific amount and method of compensation may vary depending on hotel regulations. It is recommended to negotiate with the hotel to resolve the matter and compensate according to relevant regulations.

In summary:

If the room card has not been returned but the person has left, the above measures can be taken. It should be noted that you must remain calm and patient during the handling process, and fully communicate with the hotel. If necessary, you can seek advice from relevant legal professionals.

Legal basis:

Article 107 of the "Contract Law of the People's Republic of China" stipulates: If one party fails to perform its contractual obligations or the performance of its contractual obligations does not comply with the agreement, Should continue to perform its obligations, take remedial measures or compensate for losses.