Traditional Culture Encyclopedia - Hotel accommodation - Month-end work summary

Month-end work summary

Summary is to review and analyze a certain period, a certain project or a certain work afterwards, so as to draw a regular conclusion, which can make us think. It is better to act immediately and write a summary. However, I found that I didn't know what to write. Here are seven summaries of my work at the end of the month, hoping to help you.

Work summary at the end of the month 1 I came to work in the * * * branch on * * and officially became a full member on * *. Since I worked in a pharmacy, with the care and help of the store manager and colleagues, I have continuously accumulated and broadened my work experience, and my business level has been continuously improved over the past year.

During my work in a pharmacy, I earnestly studied the Drug Administration Law, Management System, Product Quality Law, Commodity Quality Maintenance Law and other relevant laws and regulations, and actively participated in the on-the-job training organized by the Drug Administration. Take safe and effective medication as your professional ethics requirement. Serve the people wholeheartedly and treat others with courtesy. Enthusiastic service, patient answering questions, providing patients with some health care knowledge about medication, improving their own quality and professional level in continuous practice, so that patients can use safe, effective and stable drugs and make continuous efforts.

Drugs are used for disease prevention and rehabilitation. As a pharmacy worker and the last gatekeeper of selling drugs, I study pharmacy knowledge hard, offer relevant suggestions to patients politely and enthusiastically, understand patients' physical condition, provide patients with safe, effective and cheap drugs, and explain the nature, curative effect, use, usage and dosage, precautions and side effects of drugs in detail, so that patients can use them at ease. In the process of dispensing, the dosage is adjusted strictly according to the doctor's prescription, and the dosage is not changed at will. Some drugs contain heavy metals, which will leave sequelae and adverse reactions after long-term use, ensuring the safety of patients' medication and life. Through the knowledge from shallow to deep, from theory to practice, through practice to deepen the understanding of pharmacology, summed up some pharmacological common sense, as follows:

First, I have mastered the identification methods of Chinese herbal medicines, including basic source identification, morphological identification, microscopic identification and theoretical identification. The empirical identification method is relatively simple (eye, hand, nose, taste, water test and fire test). Take the identification method of traditional Chinese medicine as an example: how to identify woody Chinese medicine: including the stems of medicinal woody plants or only their woody parts, and the stems and vines of a few medicinal materials. Among them, the medicinal parts of stem Chinese medicine are woody plants, such as Akebia stem and Spatholobus stem. Herbs are stems and vines of herbs, such as clematis; Drugs are like stems and branches, like ghosts seeing feathers; Stem pith is used for medicine, such as Dengshan grass and medulla tetrapanacis. The medicinal parts of woody Chinese medicine are the parts in the cambium of woody plants, such as hematoxylin, agarwood, resin, volatile oil and so on. Identifying the cross section of rhizomes is the key to distinguish the rhizomes of Shuang Ye plants from monocotyledonous plants. Dicotyledonous plants often have a cork layer on the outside of the rhizome, and the vascular bundles are arranged in a ring. Wood has obvious radial texture and obvious pith in the center, such as Atractylodes lancea and Atractylodes macrocephala. There is no cork layer or only thin cork tissue outside the rhizome of monocotyledonous plants. Usually, the endodermis is annular, and vascular bundles are scattered in the cortex and stele, such as Polygonatum sibiricum and Polygonatum odoratum. In addition, there are characteristics identification of traditional Chinese medicines, such as skins, leaves, flowers, fruits and seeds, whole grass, algae and lichens, resins, minerals and animals.

The second is to practice the processing technology of traditional Chinese medicine. For example, processing can enhance the curative effect of drugs, change or reduce the performance of drugs, reduce or eliminate the toxicity or side effects of drugs, change or enhance the status and trend of drugs, and facilitate preparation and preparation. Enhance the curative effect of drugs: if hard-shell drugs such as white mustard seed, perilla seed and cassia seed are fried, effective components can be decocted; Fried epimedium with sheep oil can enhance the curative effect of treating impotence; Arisaema cum bile can enhance the inhibition of infarction. Change the properties of mild drugs: different drugs have different properties, and drugs with strong cold, heat, temperature and cold will have side effects in clinical application. For example, raw licorice can clear away heat and detoxify, and after honey roasting, it can replenish the middle and replenish qi; Raw pollen typhae promotes blood circulation and removes blood stasis, and parchs charcoal to stop bleeding. Reduce or eliminate the toxicity or side effects of drugs. Some drugs are effective, but their toxicity or side effects are too great to be safe in clinical application. If Radix Aconiti Kusnezoffii, Radix Aconiti, and Radix Aconiti Lateralis are soaked, bleached, and boiled with auxiliary materials, their toxicity or side effects can be reduced. Processing Phytolacca acinosa and Acacia can reduce toxicity; The seeds of Platycladus orientalis leaves are used to calm the nerves. If the oil is not removed to make ointment, it will have the effect of relaxing bowels and stopping diarrhea.

China's medicine has a history of thousands of years, which is an extremely rich summary of people's long-term struggle against diseases and an important part of China's outstanding national cultural heritage. In the years of work and study, I have persisted in integrating theory with practice, constantly explored and innovated, applied what I have learned, adhered to the principle of service, obeyed the law in good faith, and done my job well, thus contributing to the development of pharmacy in China.

Work summary at the end of the month ends in 2 XX months. Now I will make a simple summary of our store's achievements and existing problems this month:

The number of employees in our store has been increasing for XX years. Up to now, there are three brokers and one clerk. The door head and telephone have been installed and the work has been carried out smoothly. Sales performance in July: 950 yuan paid the commission, three leased customers, three paid the second-hand house sales deposit, and will be transferred in mid-September, with a total commission of 1.5 million yuan. Cooperate with Wang to sell a house, and pay the deposit to Wang. Not yet, next month 10 or so. At present, there are 22 stores, effective housing (second-hand houses, Xihang Garden), and 8 prospective customers in the hands of brokers.

Judging from the above sales performance, our work is not very good and our sales are not successful. But one day, I will ride the wind and waves, sail straight up and cross the deep sea. Strength creates value, passion creates the future. I believe that through these days of study and practice, brokers have accumulated a lot of experience. As long as we work together, we will certainly gain something.

XX month work plan:

1, do a good job in training. All sales achievements come from having an excellent sales staff, and establishing a cohesive and cooperative sales team is the foundation of the enterprise. Therefore, in September, I will do a good job in training, focus on the fundamentals, highlight the backbone and improve in an all-round way.

2. Fully track and develop customer resources. For old customers, we should keep in touch, and potential customers should focus on mining and be willing to spend energy. While having old customers, we should constantly tap many customers from various channels.

In March and August, our goal is to basically achieve XX yuan. Break down tasks into weekly tasks and daily tasks, and break them down to sales staff. The total commission of each broker is set at 5000 yuan.

Month-end work summary 3 Another month has passed in the company, and I feel that I have a sense of accomplishment every day in my daily growth. Under the guidance of Director Gu, I took another step towards purchasing this position with confidence! Below, I will report my personal work summary in September as follows. Please put forward your valuable comments and suggestions.

In this month's purchasing process, there have been two major problems: it is difficult to make an inquiry and it is difficult for manufacturers to deliver goods. When we make an inquiry to some manufacturers again, most of them always quote too much or don't quote. In view of this situation, we need to know the raw material price and process of the product before we can know the final price or lowest price of the manufacturer, so we need to know the material and process requirements of the product before making an inquiry. In addition, the products we inquire about often only have a vague product appearance, and there is no actual product. In this case, we need to find some manufacturers or traders to understand the products first, and then make an inquiry, so that we can get the final price faster and more accurately for further inquiry. In the process of purchasing, I should not only consider the price factor, but also save the cost to the maximum extent and shop around. It is also necessary to understand the operation of each link in the supply chain and clarify the different characteristics, functions and significance of procurement in each link. As long as we can reduce the cost, no matter which link, we will seriously study and explore ways.

In addition, in the case of manufacturers' difficulties in shipping, the general manufacturers always think that the delivery date of our company can be delayed, so they often make the final arrangement on the delivery date, which has become a kind of inertia of the factory for a long time, which is also the main reason why the factory delays our shipment, and has an impact on the reputation of our sales department on the customer side. Although this problem was discovered in July, it seems that the factory still delayed delivery last month, and there seems to be no solution at all. This month, communicate with the factory before signing the contract and sign the contract after confirming the delivery date. If there is any delay in delivery, explain the severity to the factory. Try to put an end to this.

Finally, thank the company leaders and colleagues for their help and guidance. I will continue to study hard, work hard and make a personal work plan in the next month. I hope that Qixin and Qi Xin will make concerted efforts and the company will flourish!

Summary of work at the end of the month 4. The overall planning of the warehouse this month shows that the workload has increased compared with before, and the arrival volume is more frequent. The warehouse finishing work coincides with the cold winter, and it is all carried out at night. The temperature in the warehouse is very low. Warehouse employees are highly motivated in this work. All departments are united and work together in Qi Xin. Some employees persist in spite of frostbite, and their spirits are very good. The result of this work is not very satisfactory. Combined with their daily work, the summary is as follows:

First, the team picks goods frequently, and there are too many small orders for sporadic picking. The plan of the warehouse keeper is often disrupted, and every work at hand is not practical, and the elements of the team are urgent. While sending and receiving materials, in order to avoid the waiting of the pickers, they all put down their work at hand to deal with it. Most of them haven't finished this yet, and the next one will be called. The librarian has limited energy, and the busier he is, the higher the error rate will be. In addition, teams often come to the warehouse to find unnamed parts and only describe the appearance of the parts. The warehouse keeper will find the real goods by experience, and then inquire whether to bill. Some of the reasons are that the parts in the warehouse are incomplete, and some are leaked, which consumes a lot of time.

I hope that the material plan of the production department can be more accurate and the material preparation of the warehouse can be more detailed.

Second, there are many non-standard models in the company, and the non-standard inventory work is not very ideal. First, the inventory time is not fixed, the ordering time is urgent, and the inspection time of the warehouse is also very short. Borrowing standard parts must be based on inventory occupation, which is equivalent to preparing materials in advance, and time is tight. Most warehouse keepers stop their current work while sending and receiving materials, so as to make an inventory in time and make a purchase plan in time; More than 80% of non-standard names are standard parts, but the quantity has changed, and there are many details of the project, and it takes a long time to verify each item. Secondly, there are differences in the detailed specifications of electrical appliances and outsourced products. For example, the difference between the photoelectric switches HRTR-3B2 and 7-V and HRTR-3B2 and 7 is not a product, and the difference between CPIE-E40DR-A-CH and CPIE-E40DR-A is the same product. The manufacturer's code upgrade or delivery note is different from samples, technical details and purchase orders, and warehouse keeper.

Suggestion: the company should rectify the report items, establish an internal identification code (that is, a product must correspond to an ERP material code), unify the material codes of the company's technical department and purchasing department, and close the source before the order is executed. For example, the products of several suppliers, such as operating systems, are all in foreign languages, and their warehouse keepers do not have translation skills, but their work is very easy and the material judgment is accurate. The reason is that there is a * * * identification code, that is, the system material code, and the warehouse keeper only receives the code, which is easy to understand and not easy to make mistakes.

Third, in order to clarify the responsible person and thoroughly manage the special parts, the internal division of labor in the warehouse is outsourcing, outsourcing, electrical appliances and so on. As many as five people go to prepare materials for a material requisition, the handover of documents during work is not ideal, and everyone needs to participate in the inventory of the workshop. At the same time, each warehouse keeper has to take turns to be present, which takes up more manpower and time.

Plan to arrange special delivery, and the warehouse staff will check first. If there are any problems, they should check with the handler, and it is not necessary for the warehouse manager to be present. The production department issues the material preparation list in advance and the warehouse is responsible for issuing it, which saves the time for the team to collect and run, improves the accuracy through the second audit, and also allows the warehouse keeper to work with peace of mind and reduce the error rate.

Fourth, although everyone is very attentive to the warehouse arrangement, it takes too long because the previous work was not done well; The other two old employees have a long vacation, and the newcomers are not familiar with the preparation, so the work efficiency is relatively low. The planning ability and execution ability of this department are not good, and will be improved as soon as possible. Some employees are disorganized and busy, but their work results are not satisfactory. In this regard, management will be strengthened to improve the business skills of each employee.

This month's workload is heavy, and the staff in the room have worked hard. There are many mistakes in work, and there is no economic punishment. However, the meeting seriously warned everyone about the impact of mistakes on the follow-up work. The warehouse staff also correctly realized the importance of inventory control and operation flow, and expressed confidence in doing this work well. Be lenient with them this time, but if there are mistakes in the future, they will be dealt with in strict accordance with the company's rules and regulations.

Summary of work at the end of the month V. Operating conditions

By mid-June, 5438+February, the food and beverage department * * * realized sales income of xx-xx million yuan, including xx-xx million yuan and xx-xx million yuan; Compared with the same period of last year, it increased by xx-x million yuan, achieving the goal of increasing business indicators by more than xx%.

Complete the reception tasks of group companies and other conference teams, and the major complaint rate is 0.

Second, the management situation

1. Establish a hotel management company according to the modern enterprise management system.

In xx year, under the guidance of the reform idea of "overall planning, step-by-step implementation and bold practice", the catering department established xx-xxx-x Hotel Management Co., Ltd. according to the hotel situation and local conditions and the framework of modern enterprise system. The establishment of the company has laid a solid foundation for the sustainable development of the whole library and the deepening and standardization of hotel socialization reform. The company has set up a board of directors and a board of supervisors, and implemented the general manager responsibility system under the leadership of the board of directors. Specifically, the following work has been completed:

(1), set up xx-xxx-x Hotel Management Co., Ltd.

(2) Completed various procedures related to the company's application for registration, and registered in the administrative department for industry and commerce, and obtained a formal business license.

(3) Complete the reception tasks of group companies and other conference teams, and the major complaint rate is 0.

(4) Establish the operating organization of the company and complete the staffing of the company. Established the catering business project department, finance department and comprehensive department.

(5) Formulate the salary plan of the hotel management company and pass the xx-xx audit. The new incentive system and policy are more market-oriented. Employees' income is linked to their work performance, labor contribution and business skills. In the new salary scheme, employees should not only care about their own business income, but also care about and master their own monthly costs and profits, so that every employee can form the habit of accounting and know fairly well. Pay attention to key positions and types of work, so that the performance and labor of employees in each position are consistent with their income. Through the performance reform, the wage gap between new and old employees, key positions and ordinary positions has been widened, and the initiative, enthusiasm and creativity of employees have been mobilized to the maximum extent.

It has been several months since I officially worked in the student union life department. In recent days, under the cordial guidance of the Youth League Committee, under the guidance of the Student Union as a whole, and with the help of the big brother and big sister of the Student Union, my student union work has been steadily improved, my personal work ability and quality cultivation have been greatly improved, and my language communication ability and language expression ability have also been greatly improved. Our own work is also roughly divided into the work of the headquarters of the Ministry of Life and the work outside the Ministry. Below.

I. Basic information

Dormitory health inspection, during which the dormitory health inspection was mainly carried out by the members of the student union and all the officers of the Ministry of Life. The main inspection is the cleanliness of the dormitory and whether there are prohibited items in the dormitory, which plays a certain supervisory role in the overall evaluation. During this period, the dormitory inspection work is generally good, and the internal inspection has certain supervision on the internal affairs and personal hygiene cultivation of students' dormitory. The internal affairs of students' dormitory are gradually moving from disorder at the beginning to normalization. It can be said that this is the result of inspection and supervision by the Ministry of Life. The hygiene of the girls' dormitory is still quite good. The only deficiency is that there are too many things in the girls' dormitory, but most of them can still clean up the things in the dormitory very well. I hope that the dormitory with many things can clean up the things in its own dormitory, and the hygiene of male dormitory is a little worse than that of female dormitory. However, some dorms are still doing very well. Not only the hygiene of the men's bedroom needs to be improved, but also the smell of the bedroom needs to be improved. But now through the unremitting efforts of the responsible persons of all floors, these conditions are gradually improving, and I believe it will be better in the future.

Second, achievements.

1. At present, we are all newcomers to the Student Union, and our main job is to pay attention to dormitory hygiene and illegal electrical appliances. At present, no illegal electrical appliances have been found, which is still good. Starting from the next semester, the student union life department may also participate in the class inspection of the school, mainly to see the absenteeism of students of various majors. I believe all the members of our life department will do this job well.

20xx years

The sports meeting was hosted by our school and held in our school square on June 5438+February this year. The sports and life department and other student union departments were invited to watch it. All members of our department took an active part in it and waved flags and shouted for the athletes in the square. Moreover, before and after the activity, all members of the living department undertook the sanitation and renovation work of the square and made contributions to cleaning the campus.

Three. Experience and lessons Our department has always regarded campus health as the focus of our work. Similarly, I found that in the usual work of the student union, all the members of the student union perform their duties, and they all strive to contribute to the work of the student union and promote the honor of the student union in our college. The unity and efforts of the students' union members have also been highly praised by others and won respect and understanding for the students' union in our college. This is a valuable asset.

Of course, I also know that I have made many small mistakes in my usual work. For example, every time I check the dormitory hygiene, I will turn on some red lights for some reasons, which violates the working system of the living department. Here, I apologize to everyone and promise that the work next year can be carried out more reasonably.

Four. Hope and requirements for future work

1. Starting from the next quarter, I will improve my work with greater enthusiasm and meticulous attitude on the basis of my previous work to ensure that the work can be completed.

2. While working, improve yourself, avoid making mistakes and ensure that your work can be completed together.

In the future work, I will be strict with myself as a student cadre to ensure that our work is carried out reasonably.

The above is a summary of my work in the past six months, and also outlines my work tasks this year and my future plans. I hope I can improve myself and make our students work better.

Work summary at the end of July Administrative work involves branches, units and departments. Therefore, the administrative work is complicated and tedious, and more often it needs the active cooperation of the heads of branches, units and departments and the strong decision-making of senior leaders. Here, I will summarize the administrative work in July as follows:

I. Daily administrative work

(1) The administrative logistics work can basically be put in place in time.

(2) After the procurement rectification, the procurement procedures and trivialities are reduced, and related expenses are saved. However, the procurement work was not implemented in the plan, and the filling of the purchase order was not implemented.

(3) Acquisition: The acquisition procedure is standardized on the original basis, but it still lacks planning.

(4) Rent collection is timely.

(five) the minutes of the meeting can be submitted in time, and the work summary can be implemented. However, due to the company's accustomed corporate culture, it is difficult for administrative personnel to implement their work, which requires the attention and supervision of superior leaders in all aspects.

Second, personnel.

(1) Personnel recruitment: actively recruiting through various channels, barely able to meet the needs of work. However, due to direct factors such as insufficient recruitment, it is impossible to recruit good talents, or because of the company's original corporate culture and environment, it leads to the brain drain.

(2) There are corresponding management systems and written forms for personnel transfer, attendance, procurement, staff dormitory management, recruitment, resignation and leave. However, due to long-term non-institutionalized management, many aspects are still difficult to achieve the expected results within the scheduled time, and more time is needed to gradually improve.

(3) Personnel organization planning: Because the company has a long history in personnel organization planning, it has a long history.

(4) Personnel training: The personnel training work plan, relevant procedures, systems and forms have been issued. 165438+20xx1from mid-October, the administrative department put employee training into practice. Because the management of the company didn't know enough about the administrative work and didn't pay attention to it, they thought that the training work was only the work of the administrative department. This aspect needs the active cooperation and attention of senior leaders, and needs to train senior leaders in many ways. Enhance the management consciousness of senior leaders, make management reach a high level, and gradually improve through time, and truly achieve the effect of talent training, thus promoting the promotion of corporate culture, rather than formalistic training.

(V) Performance appraisal: In this respect, due to the time factor and the complexity of administrative work, it needs to be implemented gradually in the later stage.

(VI) Attendance: On the basis of the original work, attendance has been enhanced to some extent. Due to personal tracking and supervision, attendance has been accurately, timely and well-documented under limited conditions.

(7) File management: through sorting, the personnel data are basically numbered and filed, which is convenient for quick and convenient search, and the unfinished matters will be improved in the next stage.

Three. Corporate culture of the company

Excellent corporate culture has many functions such as guidance, encouragement, coordination and cohesion. It is the internal motive force of enterprise development, the basis for enterprises to gain lasting competitive advantage and an important symbol of modern enterprises. The true corporate culture itself is a lofty spiritual pursuit based on corporate goals, which is contained in all activities of the enterprise and is above all activities of the enterprise; She is not a job, but a feeling of work; She is not money, but her attitude towards money; She is not power, she is the coordination between power and power. The reason why the corporate culture of our company is not recognized is not the fault of the corporate culture itself, but that we did not raise it to this level when we proposed and established the corporate culture, but that the ultimate spiritual pursuit did not reach the ultimate spiritual realm, which led to the neurasthenia of our corporate culture. Therefore, in the process of establishing corporate culture, it also needs the keen decision-making power of the company's top leaders and the high awareness of managers.

1. Lack of initiative of enterprise leaders: At present, some managers of the company lack correct knowledge and understanding of corporate culture, confuse it with corporate image, and lack the initiative of corporate culture construction.

2. Lack of understanding: I don't realize the relationship between corporate culture and enterprise reform, the supporting construction of corporate culture construction in enterprise reform, or the importance of corporate culture construction, but I don't realize the mutual influence with enterprise reform, paying attention to one thing and losing another.

3. Corporate culture construction is divorced from enterprise management, and corporate culture is often built into an entertainment culture, which is not effectively combined with enterprise development.

4, ignoring the establishment of corporate culture communication system, leading to communication barriers between high-level and middle-level and grass-roots enterprises, making it difficult for enterprises to reach a * * * understanding of corporate culture changes and other changes, and so on.

5. Due to the long-term corporate culture and conservative thinking inertia, employees habitually think, analyze and solve problems according to the original works, and their sense of innovation is poor. It shows the inertia of being content with the status quo, the resistance to learning new knowledge, the fear of changing the original work habits, and the lack of enthusiasm for learning and innovation.

6. Pay attention to personal interests. Many employees, including some management leaders, position their own ways and means of doing things on personal interests, or the position of migrant workers, or the decisions and practices of senior leaders of the company directly affect employees' thinking and practices. This wrong positioning leads to the lack of overall concept and sense of responsibility of employees. They are often afraid of losing their original status and power. For the benefit of individuals or small groups, they have resistance to enterprise reform or seek power activities, thus hindering enterprise reform.

7. Inertia peculiar to traditional corporate culture. The corporate culture formed in the company for a long time has gradually formed the same ideas, styles, values and codes of conduct with corporate characteristics. The unique inertia of traditional corporate culture refers to the stability of corporate culture, which exists in the beliefs, values and norms of every employee in the organization. Once formed, it is not easy to change. It is the product of specific internal and external environment. When the internal and external environment of the enterprise changes, the corporate culture should also change, otherwise, the traditional corporate culture will become the resistance to the survival and development of the enterprise.

8. Traditional corporate culture lacks innovative culture. Due to the long-term enterprise concept and way of thinking, under the influence, requirements or constraints of colleagues, especially when senior leaders don't realize this, newcomers will gradually adapt to or imitate the thinking and behavior of enterprises, and this homogenization will stifle the personality and innovative spirit of new employees and new managers. From a psychological point of view, people often don't give up their existing sense of stability and security, so most of them won't follow their leaders to a new journey. At the same time, enterprises can't retain innovative talents unless the leaders have strong personality charm and self-confidence, and can treat things and people objectively with eloquence and performance skills. This is actually the conflict between enterprises and values and personality concepts. If the enterprise culture lacks such innovative spirit, it will directly lead to the stagnation and backwardness of the enterprise.

9, corporate culture funds are not in place.

Fourth, return goods.

(1) After repeated emphasis in the morning meeting, the headquarters standardized the stacking and management of returned goods.

(ii) The management and reconciliation of goods returned by North and South branches have also been standardized. Of course, more specifications are implemented. In the original corporate culture, in order to implement standardized management, leaders need to strengthen their efforts and assist the administrative departments to carry out their work better.

Verb (abbreviation of verb) In view of the difficulties in carrying out, implementing and promoting administrative work, I suggest the following:

(1) Senior leaders make strong decisions, constantly provide corresponding training for department managers on the original corporate culture, and promote corporate culture reform and continuous improvement.

(2) Improve the understanding and cognition of leadership management, urge the leaders of all departments to put the work of administrative departments and corporate culture in place, advocate planned work, planned acquisition and procurement, and organize and implement all work in a planned way to improve work efficiency.

(3) advocate attaching importance to talents, taking the company as its own responsibility, doing things by things, people-oriented, doing things for things rather than doing things for people.