Traditional Culture Encyclopedia - Hotel accommodation - I am a hotel salesperson, but I don’t know what to do
I am a hotel salesperson, but I don’t know what to do
If you want a long explanation, I can’t give it to you. You can search it yourself on Baidu. But speaking from actual experience, you must first check what type of hotel you are doing. 1. If it is a business hotel in an urban area, scanning the office building is a necessary step. First of all, prepare a mobile phone that can take pictures. , there is a company directory in the elevator room of every office building. Take a photo of it when the security guard is not paying attention, and then go back to the hotel and use Baidu on your computer to check the phone or fax number one by one; if you find the phone number, you can call first to make an appointment. , if you find the fax, send a hotel introduction directly (remember to include your contact number); if there is no phone or fax, you can put your business card and hotel introduction in an envelope and send it directly. In addition to sweeping the building, you can also check the yellow pages, focusing on the customer base within two kilometers of the hotel. 2. If you are in sales at a resort hotel, I can tell you that scanning office buildings is for the boss to see, and this was also the practice in the 1990s. The most practical ones are: 1. Find travel agencies and hotel booking centers; 2. Scan the phone numbers, fax numbers and addresses of government, hospitals, schools, banks and other enterprises and institutions. If you have a phone, you can make a call, if you have a fax, you can send a fax, if you only have an address, you can send a regular letter... If you send too many messages, you will naturally get a reply. There is no skill to speak of. In addition, sales skills cannot be learned by taking a sales class. The biggest skills come from your familiarity with the product, and it is not just familiarity with the room type and price. For example: Do you know the working process of the housekeeping department? Do you know what kind of satin is used for bed sheets and quilt covers? Do you know the working process of the restaurant? Do you know the purchase price of a cup and a saucer? Do you know the workflow of the front desk and the daily reservation status? When you are familiar with every plant and tree in the hotel, you will naturally speak fluently with the guests~~~
I wish you good luck in your work!
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