Traditional Culture Encyclopedia - Hotel accommodation - What should tourists do when they arrive at the hotel and find that they don't have their ID cards?
What should tourists do when they arrive at the hotel and find that they don't have their ID cards?
Tour guides sometimes meet some careless guests who forget to bring their ID cards or passports. In this regard, different situations and different teams need to take different approaches. If the tour guide brings a domestic guest who forgot to bring his ID card, since the hotel does not require to register the ID card of each in-house guest, only one ID card is required for each room. In this case, the tour guide can ask the guests if they are accompanied by other family members or friends. If guests are accompanied by family members or friends, they only need to register their ID cards to check in. If the guest is a person, according to the room allocation list, he needs to fight with other guests, and he can only register the ID card of the fighting tenant to open a room. If the tour guide is taking a delegation of foreign guests, generally speaking, unless the foreign guests lose their passports in China, they will not forget them. However, sometimes foreign guests working or studying in China are received instead of traveling by train. Some inexperienced guests mistakenly believe that their work permit or student ID card can replace passports and other identity documents, and at the same time, they are worried about losing their passports and only bring their work permit or student ID card. These documents are not identity documents. Due to the strict management of inbound tourists by the state, hotels are required to keep the identity information of every foreign guest staying in the hotel for future reference. At the same time, due to national security, foreign reception and other reasons, hotels have never been careless in registering foreign guests. If the guests can't show their identity documents in time, the hotel is likely to call the police in time, and even if they don't call the police, the guests can't stay. At this time, the tour guide must report to the travel agency, and under the instructions of the travel agency, lead the guests to the local public security department to issue a certificate, and at the same time impose a fine on the guests. In this process, the tour guide should patiently explain the reasons to the guests and provide active help for the guests to apply for identity certificates. After the guests get the identity certificate from the local public security department, the tour guide can use the identity certificate issued by the public security department to help the guests check in.
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