Traditional Culture Encyclopedia - Hotel accommodation - How to contact the guests for the order of Tongcheng Hotel?
How to contact the guests for the order of Tongcheng Hotel?
Telephone contact, text message, online contact.
1, telephone contact. Ebk's computer-side order page will display telephone contact. In the upper right corner of the EBK order, click Contact Guest Phone Contact, and a virtual dynamic number will be displayed. You can contact the guests by dialing directly.
2. send text messages. On the information page of electronic reservation order, there is a link to "send SMS", and there are 8 SMS templates available, and each order can send up to 5 SMS messages. After selecting a template, select the editable information corresponding to the template and send a short message to the guest.
3. Contact online. On the day of departure/before 0/8 o'clock in Kloc-,the hotel can contact the guests through online consultation.
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