What should I do if the hotel front desk opens a heavy room?

First of all, look at whether the guest's valuables are stored: if the guest fails to go through the storage procedures according to the requirements of the hotel, it is difficult for consumers to get support even if they sue, and generally they have to wait for the public security organs to solve the case. Although the hotel is a business unit,

Have the obligation to ensure the personal and property safety of consumers in terms of facilities, equipment and personnel allocation. If the consumer can point out the obvious fault of the hotel after losing the goods, such as the hotel has no security, the door of the guest room can follow.

If it is opened, the hotel will bear the responsibility within the scope of fault.