Traditional Culture Encyclopedia - Hotel accommodation - What are the specific contents of 5s management of catering?
What are the specific contents of 5s management of catering?
Senior leaders should attach importance to it, give strong support in human, financial and material resources, establish a perfect organization and promotion mechanism, formulate a perfect implementation plan and time schedule, repeatedly emphasize the benefits brought by the implementation of the five permanent members to the growth of life and hotel management, gain the recognition and commitment of employees, and make them actively participate in the practice of the five permanent members.
Second, rectify and manage things.
Quantify and locate the people, things and things needed. After the completion of the previous step, scientifically and reasonably arrange and place the items that need to be left at the production site, obtain the required items as quickly as possible, and complete the operation under the most effective rules and regulations and the simplest process.
Third, clean.
Clean the workplace, repair the equipment immediately if it is abnormal, and make it return to normal. Dust, oil, garbage, etc. Will be produced in the production process of the production site, thus making the site dirty. Dirty scenes will affect people's working mood and make people unwilling to stay for a long time. Therefore, it is necessary to remove those dirt through cleaning activities and create a bright and comfortable working environment.
Fourth, establish rules and regulations.
Standardize some excellent working methods or concepts of hotels, formulate a set of effective working standards and rules and regulations, and often organize employees to study. Instill everyone with the ability to do things in a prescribed way and create a workplace with good habits. Teach everyone how to do things and put them into practice, then we can get rid of bad habits and form good ones.
Five, education to improve the quality of employees
Through constant self-discipline, employees can strengthen their self-discipline, consciously overcome bad habits, abandon randomness in their work, and implement their daily work. At the same time, it is necessary to strengthen the improvement of employees' own literacy, that is, literacy is education, strive to improve their own literacy, and form habits and styles that strictly abide by rules and regulations. This is the core of "5S" activities.
5S are SEIRI (sorting), SEITON (rectifying), SEISO (sweeping), SEIKETSU (cleaning) and SHITSUKE (literacy). Because its five contents, Romanization of Japanese, all start with "S", it is called 5S.
In fact, 5S originated from a household disposal in Japan, and it has been circulated among Japanese people for 200 years. Firstly, two S's are put forward: sorting and rectifying, which mainly aims at the reasonable classification and placement of "things". After World War II, Toyota introduced it into the internal management operation of the enterprise. Due to the improvement of enterprise management demand and level, three other "S" have been added, forming the "5S" activities widely implemented today.
In Hong Kong and Taiwan, 5S is vividly called "Five Regular Laws": regular organization, regular rectification, regular cleaning, regular standardization and regular self-discipline. In Hong Kong, the five-routine method is widely used in government agencies, factories and hospitals, especially in service industries, such as large restaurants, chain fast food restaurants, hotels, supermarkets and libraries.
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