How to deal with hotel guests falling down in the hotel?

Legal analysis: Handling procedure: When a hotel guest is seriously injured inside the hotel, the duty supervisor of the security department will immediately cooperate with the assistant manager in the lobby to check the guest's injury situation, appease the guest, and notify the Human Resources Department as soon as possible (the duty manager should inform the duty manager during the duty), and take photos to collect evidence. After receiving the report, the human resources department immediately reported the case to the insurance company and sent the guests to the hospital for treatment. Natural persons enjoy other personal rights and interests based on personal freedom and personal dignity.

Legal basis: Article 990 of People's Republic of China (PRC) Civil Law is the right to life, body, health, name, portrait, reputation, honor and privacy enjoyed by civil subjects. In addition to the personality rights stipulated in the preceding paragraph, natural persons enjoy other personality rights based on personal freedom and personal dignity.