Contents of hotel management

Hotel management is a method and means to standardize and standardize the hotel's personnel, hardware equipment, services, marketing, etc., thereby more effectively improving the hotel's efficiency. The basic summary of hotel management is as follows:

1. Asset management: facilities, equipment, and service standards.

2. Plan management: What will be done in the next period of time? Who will do it? How to do it? For example: You cannot establish and improve fire prevention systems and systems only when there is a fire.

3. Organizational management: Manage the division of labor and cooperation among all members of the hotel's tasks. Such as job setting, rules and regulations.

4. Personnel management: number of employees, daily management of training, salary evaluation, assessment rewards and punishments, promotion, dismissal and other management.

5. Communication management: processing information, communicating with superiors, subordinates, peers and superiors for understanding, support and help.

6. Collaborative management: Timely discover and analyze the nature and types of various conflicts, and choose the correct method to resolve them.

7. Budget and financial management: Reduce expenses and increase profits.

8. Operation management: hotel investment and management choices, products, prices, sales channels, promotion methods and advertising. The purpose is to minimize costs and maximize profits. Extended information

Hotel management is one of the top ten popular industries in the world. Senior hotel management talents have always been in short supply around the world. In recent years, in the international talent market, hotel management talents have been in short supply. With the successful hosting of the 2008 Beijing Olympics, the 2010 Shanghai World Expo and more and more international large-scale events being held in China, China's demand for tourism and hotel management professionals is also increasing.

There are 17 international hotel management groups around the world investing or managing high-star hotels in Shanghai. The hotel industry is constantly expanding and the demand for talents is also increasing. Thousands of international hotel management groups are needed every year. International hotel management talents, senior hotel management talents have also become a popular high-paying class in the domestic workplace.

Reference: Baidu Encyclopedia - Hotel Management