What should I do if the hotel star rating in the tour does not match the hotel star rating in the itinerary?

In this case, as tourists, they should actively defend their rights, either through on-site rights protection or through telephone or online rights protection.

Now life and travel have become more and more open and free, and there are many terms and conditions for group travel. Now, group travel has become more transparent and clear.

First, on-site rights protection

If passengers find that the star-rated hotels they reported before are quite different from the star-rated hotels in their itinerary, then at this time, they can directly carry out on-site rights protection for such problems. Of course, there must be relevant personnel on site who are responsible for hotel accommodation and arrangements. At this time, as a tourist himself, he can question the staff at the scene and produce evidence of his suspicion. In this case, the field personnel will definitely respond to this.

Second, telephone rights protection

Of course, if the on-site rights protection is not up to the standard, you can choose the telephone rights protection method, because the groups you report are more mobile phone reports, and there are also related responsible telephones. Then at this time, you can call the relevant personnel and tell them the problems you have encountered, and the relevant personnel will solve them reasonably. The general way of telephone rights protection will have a good effect, and you can also get a better attitude and solution.

Third, online rights protection.

Of course, if you have accepted the hotel check-in, or can't find any way, you can choose to defend your rights online, because there are special pages for tourists to defend their rights online. In this case, you can show your questions online and submit them to the corresponding channels. Generally, as long as the submission is correct, the relevant personnel will make a reasonable reply within the corresponding time.

Nowadays, tourists' travel has been more and more protected by their rights and interests, especially group travel. For the problems encountered by tourists in the process of traveling, the Tourism Law has already provided relevant rights protection provisions.