Check-in process of Sanya family hotel network

1. Guests need to inform the store of the approximate check-in time in advance, and then arrive at the community where the house is located at the appointed time. They must confirm by phone.

You need to prepare all the room rates and deposits when you check in. If the tenant pays the deposit in advance, the deposit will be deducted from the room rate. No payment is accepted at the family hotel when checking out. Please understand and fill in the registration form.

3. The store explains relevant matters to the tenant.

4. Check ID cards and other valid documents;

5. The lessee checks all the configuration and facilities of the room and gets the key.

Second, check-out procedures:

1. Check-out time is at noon 12: 00, from 12: 00 to 18: 00, counting as half a day, and counting as one day after 18: 00;

2. Refund the deposit after checking the relevant facilities on site.

Third, retreat:

1. If you need to extend your stay during the check-in, you need to inform the store more than one day in advance and it will take effect after confirmation, otherwise it will be given to the guests who have already booked.

2. If the tenant needs to shorten the lease term in advance, it shall notify the store more than two days in advance and take effect after the store confirms it; The store has the right to withhold the deposit as compensation without prior confirmation or approval. (If you need to sign a contract, please follow the contract).