Traditional Culture Encyclopedia - Hotel accommodation - What do you think has changed greatly in the service of modern hotels?
What do you think has changed greatly in the service of modern hotels?
Modern hotel is a commercial public place with foreign nature, which provides comprehensive services such as food, accommodation, transportation, entertainment and shopping for all kinds of tourists. In the modern hotel concept, four sub-concepts of comprehensive service, foreign affairs, commerce and public places are particularly emphasized.
The concept of hotel comprehensive service shows that modern hotels are different from ordinary enterprises, and the products provided by hotels are a combination of various products, both tangible and intangible. There are both disposable consumer goods and repeated continuous consumer goods. The concept of comprehensive service not only embodies the comprehensiveness of hotel products, but also reflects the comprehensiveness of production, supply and sales of hotel products. It not only reflects the comprehensiveness of hotel service to guests, but also reflects the comprehensiveness of hotel management.
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