Responsibilities of hotel room manager

The hotel housekeeping manager needs to check the facilities and management of the housekeeping department, spot check and improve the overall work quality and efficiency of the department. The following are the responsibilities of the hotel housekeeping manager that I have carefully collected. Let me share them with you and enjoy them.

Responsibilities of Hotel Housekeeping Manager 1

1, fully responsible for the management of housekeeping department;

2. Formulate and improve the working system and procedures of housekeeping department;

3. Manage and control the quality of room service;

4, check the interior facilities and management, spot check the quality and efficiency of the department;

5. Control room consumption.

Responsibilities of Hotel Housekeeping Manager 2

1. Be fully responsible for the housekeeping department and be responsible to the general manager or the deputy general manager in charge of the housekeeping department;

2. Be responsible for formulating the job responsibilities and working procedures of employees in this department;

3. Be responsible for the daily operation and management of the hotel, and do a good job in personnel training and related work.

Responsibilities of Hotel Housekeeping Manager 3

1. Be responsible for supervising and inspecting the room reception service on the floors under its jurisdiction to ensure that the room reception is normal and smooth.

2. Grasp the employees' thoughts and working conditions, and give full play to the role of the team leader. Be good at persuading and mobilizing, and do patient and meticulous ideological work.

3. According to the specific reception tasks, organize the deployment of manpower.

4. Patrol the room layout, cleanliness and service quality every day to maintain a normal and stable level.

5. Summarize and verify the guest room status, and provide accurate guest room status report to the front desk in time.

6. Regular maintenance of guest room facilities and equipment to ensure that the room facilities are in good condition and the materials are complete. Warranty in time if damage or failure is found.

7. Master the consumption of linen and room supplies in each shift.

Responsibilities of Hotel Room Manager 4

1, fully responsible for the daily management of housekeeping department, and responsible to the general manager;

2. Implement the business objectives and business management system of the housekeeping department, and organize, compile and implement the workflow of the housekeeping department;

3, strictly control the cost, reduce consumption, with the minimum cost to obtain the economic benefits of _ _ _;

4. Be responsible for the daily quality management of housekeeping department, check and urge all districts to work in strict accordance with work specifications and quality requirements, and implement standardized operations;

5. Make maintenance plans for all areas, facilities and equipment of the hotel;

6. Organize hotel room staff training;

7. Evaluate the performance of supervisors and employees in each district, stimulate the enthusiasm of employees and continuously improve management efficiency;

Responsibilities of hotel room manager 5

1. Participate in formulating the principles, policies and plans of the company's guest room management and be responsible for organizing their implementation, and be responsible to the general manager.

2. Supervise, guide and manage the guest room staff to implement the service according to the post process and service standards, and ensure that it achieves the working effect of _ _ _.

3. Keep the room management, service and sanitation in a state of _ _ _.

4. Responsible for supervising and inspecting the safety and fire prevention work in the jurisdiction, strengthening relevant training, and ensuring personal and property safety.

5. Supervise, inspect and control the use of various articles, consumables and various equipment and facilities in the housekeeping department.

6. According to the company's overall business objectives, cooperate with the front office and the sales department to maximize the room income and room occupancy rate, lead the management team of the department, implement the company's business strategy, and complete the plans and indicators stipulated by the company.

Responsibilities of Hotel Room Manager 6

1) Assist and guide the room foreman, room attendant and PA to complete various tasks with good quality and quantity;

2) Be fully responsible for controlling the operating cost of housekeeping department;

3) Ensure that all indicators of hotel room products meet the company's operating standards;

4) Responsible for implementing high-standard room service;

5) Assist in ward rounds and room preparation; Assist the hotel accounting department to do a good job in asset inventory and management;

6) reasonably collect and distribute guest supplies and cleaning supplies, and guide the waiters to reasonably control the consumption of guest supplies and cleaning supplies;

7) Be responsible for counting and warehousing all kinds of goods, and fill in and prepare inventory records.

Responsibilities of the manager of hotel housekeeping department

1, fully presiding over the daily work of housekeeping department.

2, responsible for the housekeeping staff work arrangement, reasonable distribution and scheduling of manpower.

3. Formulate the internal training plan for employees and effectively implement the training.

4. Maintain old customers, develop new customers and handle complaints.

5. Manage and supervise the operation of housekeeping department, and provide standardized, procedural, high-quality services and personalized service development for guests.

6. Coordinate and strengthen communication and cooperation with other departments to improve work efficiency.

7, other work assigned by the leadership.

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