The wifi signal is full. What should I do if I can't connect to the Internet?

If you use a vivo phone and the phone can't connect to WiFi, you can refer to the following methods:

1, reconnect WiFi.

Please go to Settings-WLAN, click on the WiFi you need to connect, and then click "Forgot Network/Forgot Password" to reconnect.

2. Check whether the WiFi network is normal.

Please compare whether other mobile phones are normally connected to the same WiFi, and confirm whether it is WiFi or mobile phone. If it is due to WiFi, please restart the wireless router check. At the same time, you can enter the router management interface to see if there are any special functions, such as limiting the number of connections, MAC binding, online time management and so on.

3. Reset the network settings

Resetting network settings will delete the connection records of WLAN, mobile data network, Bluetooth and other networks. You can enter Settings-System Management-Backup and Reset-Reset Network Settings-Reset Settings-Follow the prompts (you need to select the corresponding SIM card for dual cards).

It is recommended to back up relevant data before operation: enter the cloud service-data synchronization-turn on WLAN, Bluetooth, etc. Synchronize data to the cloud service. Go to Cloud Service-Device Cloud Backup-Backup Data Type-Open System Data-Return to the previous page-Back up immediately and back up some system setting data.

After operating the above methods, if the problem still exists, please go to the local vivo customer service center for testing. Address of customer service center: Go to the APP-My-outlet of vivo official website /vivo Mall and select the current city to get the address and contact information of the service center. It is recommended to call in advance before going to avoid empty running, plan your trip reasonably and travel safely.