Traditional Culture Encyclopedia - Hotel accommodation - What can you do to make your hotel guests come once and want to come again next time?

What can you do to make your hotel guests come once and want to come again next time?

As a hotel industry, I think service attitude is the most important!

If the service attitude is good, others will choose your home if necessary! Poor service attitude, others don't want to have a next time when they come once! You can imagine this! Once I went to stay in a hotel, I saw those registered people with dark faces, as if others owed her millions. Throw the card when you get it, and then love to answer her questions! I was in a bad mood during the whole trip! If I have to choose again, I really won't go to that hotel again! Although I look like a student, I don't refuse to give money, nor can I treat it differently. I think others are smirking when they are beautiful, and they look ugly when they have no money. Nobody likes it!

Then the problem comes again, and the service personnel should also be selected. Sometimes people will come to your hotel, not entirely because of how your hotel is, and sometimes the quality of those service personnel is also very poor! ! Seriously, when choosing service personnel, we should carefully choose whether it is high-level or low-level!

There is also the hygiene of hotel rooms! Seriously, although the hygiene of some hotels is five-star, the hygiene is really bad! Because one of my classmates used to work in a five-star hotel. Those quilts are not so dirty, shake them and don't change them! So many people can see if it is really good!

There are also public toilets, so be sure to keep them clean! ! If I see that the hygiene in that hotel is too poor, I have no desire to stay, let alone next time!