The difference between direct customer service and Ctrip

The difference between direct customer service and Ctrip;

Zhiketong is a "transactional SaaS+ service" digital marketing service provider, which was established on 20 14 to help high-star hotels and scenic spots open official direct stores in the WeChat ecosystem and acquire customers. 80% of five-star hotels in China use the digital marketing solution of "transactional SaaS+ service" provided by direct customer service to achieve efficient customer acquisition.

Ctrip is an online ticketing service company, established in 1999 and headquartered in Shanghai, China. Ctrip. Com has more than 600,000 member hotels at home and abroad to make reservations, and it is the leading hotel reservation service center in China.

Zhiketong products and services

Direct customer service "transactional SaaS+ service function, mainly includes:

Online products: WeChat Mall, applet, calendar room, pre-sale, package, tickets, mailing, etc.

Online services: ordering food in rooms and restaurants, issuing coupons at meetings, making an appointment for invoicing, etc.

Online marketing: all-staff marketing, consumer communication, integral mall, bargaining, red envelopes, games, team battles, snapping up, etc.

Online payment: WeChat pre-authorization, stored-value card, micro-POS, domestic and overseas payment, etc.