Traditional Culture Encyclopedia - Hotel accommodation - How do you work as a hotel account manager?

How do you work as a hotel account manager?

The work of the account manager is reflected in the following aspects:

First, customer contact (customer god principle);

Second, customer mining (market research, market mining, marketing plan);

Third, customer information management (preferential treatment for outstanding customers and development of high-end customers; Holiday greetings; Timely notification of activity information);