Look for good security management rules and regulations online, preferably the management regulations for external security guards

Management systems and regulations of the Security Department

(1) Office duty management system? 1. During duty, staff must stick to their posts, be on duty conscientiously, and strictly perform their job responsibilities, without special circumstances. Do not leave work without permission. All tasks assigned by superiors must be completed actively and satisfactorily. ? 2. Responsible for all items and facilities in the office. No lending is allowed without special circumstances. ? 3. Phone calls from all parties must be politely accepted. Important phone calls must be recorded in detail and forwarded to the recipient in a timely manner. ? 4. When receiving calls about accidents (incidents) from other departments, report them to the department manager in a timely manner. ? 5. External personnel are strictly prohibited from entering the department office. Personal phone calls are strictly prohibited. Duty telephones are not allowed to be borrowed. ? 6. The room must be kept clean and hygienic. Laughing and joking in the office is strictly prohibited. ? 7. Strictly implement the shift handover system and fill in the duty records in detail. Important things that need to be handed over to the next shift must be handed over clearly in detail. (2) Patrol management system of the Security Department? 1. During on-duty inspections, personnel must strictly implement the rules and regulations of the hotel and the department. ? 2. Patrol personnel must use patrol equipment correctly and are not allowed to turn on the patrol clock at will. The patrol clock leakage and clock paper should be replaced in a timely manner. Pay attention to maintenance to ensure the normal operation of the patrol clock. ? 3. Night duty patrol officers must check in and clock out no less than 6 times per shift. Carefully post and calculate punch-in time records when you get off work, and report them to the foreman for review. ? 4. Patrol personnel should keep in touch with each post during the inspection. During each inspection, all parts of the hotel should be inspected strictly and conscientiously to ensure safety. Situations discovered during the inspection should be handled promptly and properly and reported to the foreman on duty. ? 5. Patrol officers should hand over the equipment they use when they get off work. If they need to handle the next shift, they should complete the handover and have the foreman supervise the implementation. ? 6. Patrol officers should obey the overall arrangements of the on-duty foreman. Patrol routes and times are not allowed to be changed unless there are special circumstances. Detailed records should be kept when patrol routes are changed. (3) The handover system for each post in the Security Department? 1. Handover system. ? (1) The on-duty team foreman will call the shift 30 minutes in advance. ? (2) The person taking over the shift must carefully check the police equipment used, keep it in good condition, and hand it over to the person taking over. ? (3) The shift team must carefully explain the duty status of the shift and the remaining problems. ? (4) The shift foreman and monitoring duty personnel must carefully fill in the duty record. ? 2. Succession system. ? (1) After hearing the call, the taking over team should quickly dress according to the regulations and make preparations for the shift. ? (2) The successor must go to the department to sign 10 minutes before taking up the job. ? (3) The replacement foreman should gather the personnel of his shift, hold a pre-shift meeting, assign duty tasks, and put forward requirements. ? (4) The replacement team will be led by the foreman to the duty position and handed over to the previous shift. ? (5) When taking over the shift, confirm that the police equipment is in good condition and understand the situation of the previous shift before taking over the duty.

(4) What is the management system for the use of police equipment of the Security Department? 1. The equipment equipped by security personnel must be registered and supervised by the team leader. And establish procedures for the storage and use of police equipment to prevent theft, loss, and ease of use. ? 2. The police equipment issued to each shift is only for use when on duty. Individuals are not allowed to carry it when not on duty or training. ? 3. Strictly follow shift handover procedures. It is strictly prohibited to lend police equipment to others or exchange it privately. When changing posts, only the person is replaced, not the police equipment. Anyone who lent police equipment to others without permission or caused loss of police equipment due to a lack of responsibility must be dealt with seriously and all losses must be compensated. ? 4. Police equipment should be wiped and maintained regularly, and strict storage and use procedures should be followed. ? 5. Use police equipment strictly in accordance with the regulations on the use of police equipment. Electric batons are not allowed to be used except under special circumstances. Those who violate the use of police equipment and cause consequences will be dealt with seriously depending on the severity of the case. 6. During the handover of the team, the on-duty foreman will supervise and inspect, and record the handover to ensure that the police equipment is in good condition. (5) Management system of the duty room of the fire protection center? 1. The duty personnel shall take over the shift on time. During duty, stick to your post and strictly perform your job responsibilities. Unauthorized persons are strictly prohibited from entering.

? 2. When the fire protection system and monitoring system fail, they should be reported to the equipment department for repair in time to ensure that the equipment is always in normal operation. ? 3. When the fire protection system sends out an alarm signal, strictly follow the equipment operating procedures and report to the foreman or department office in a timely manner. And keep records carefully. ? 4. Within the monitoring scope of the monitoring system, the monitoring situation must be closely observed, and if any problems are found, they should be reported to the foreman or the security personnel on duty in the relevant parts in a timely manner. At the same time, video recordings must be made for easy inquiry. ? 5. Personnel on duty at other positions are not allowed to enter the monitoring duty room at will unless there are special circumstances. Non-professionals or personnel on duty in this room are strictly prohibited from tampering with the equipment of the fire monitoring center. ? 6. Personnel on duty should cooperate with the equipment department to repair and maintain fire protection and monitoring equipment. And conduct regular inspections to fire faults to ensure the normal operation of the equipment. ? 7. Fill in the duty record clearly and in detail. Problems discovered on duty must be dealt with in a timely manner while on duty. Those that cannot be handled at the moment will be handed over to the next class. ? 8. Clean the dust regularly and keep the room and equipment clean and hygienic. (6) Hotel guest registration system? 1. Anyone who comes to the hotel to meet guests should take the initiative to show their ID, indicate the name and department of the person they want to meet, and fill in the guest registration form. ? 2. The personnel on duty must check the certificates seriously and responsibly, and require the visitors to fill in the visitor registration form in strict accordance with the requirements of the visitor form. After verification, take the initiative to guide the guests to the meeting place. ? 3. Employees are not allowed to receive visitors during work hours. The staff on duty should politely explain to visitors and persuade them to leave. If a visitor has important matters and needs to meet with an employee, the staff on duty will take the initiative to help make contact, and the meeting employee will receive the reception. ? 4. Those who come to the store to meet guests, if they have an appointment with the hotel, can contact the relevant leaders by phone. After approval, fill in the guest registration form and politely explain to the guests, "Please sign at the signature office. After the meeting, you will The reception slip should be submitted to the reception registration office." ? 5. When visiting a hotel guest, visitors should ask for their name, who they are meeting with, and the reason for their visit. After contacting the hotel guest over the phone and obtaining permission, the visitor can be taken to the guest's designated location or floor, and the floor attendant will be notified to strengthen monitoring. Otherwise, visitors will not be allowed to enter the floor without the permission of the hotel guest. ? 6. External salespeople who have not made an appointment with the hotel will generally not be received. If the hotel is in urgent need of items, they can take the initiative to contact the relevant departments of the supply department. After receiving a reply, they will fill in the guest registration form and meet at the agreed location. ? 7. After the reception is completed, the staff on duty should take the initiative to take back the reception form and see if it has been signed by the receptionist. If there is no signature, the receptionist should politely explain to the receptionist and ask him to return to sign it, and pay special attention to the luggage left by the departing guest. items to prevent hotel items from being lost. ? 8. The staff on duty strictly prohibit mentally ill persons from entering the hotel, and strictly prevent lawbreakers and those seeking revenge from entering the hotel. ? 9. Visitors who come to the store after 21:30 in the evening will not be accepted

(7) Security Department’s leave request system 1. In order to deal with emergencies, security personnel must be on duty and on standby, implementing a semi-military According to the management, going out must be approved by the leader. ? 2. The foreman must ask for leave step by step when security personnel go out. Those who go out privately will be dealt with according to the relevant regulations of the hotel. ? 3. If you are out for 2 hours after get off work, you must ask for leave from your direct leader. If you are out for 4 hours, you must ask for leave from your supervisor. If you are out for more than 4 hours, you must ask for leave from the department manager. ? 4. After 21:00 in the evening, no one is allowed to go out without special circumstances. ? 5. If security personnel take leave within 3 days, the department manager will approve the leave according to the situation. If the leave exceeds 3 days, it will be subject to the hotel's leave cancellation system. (8) Health management systems and regulations of the Security Department? 1. Personal hygiene. (1) All security personnel must strictly abide by the hotel health management system. ? (2) Maintain personal hygiene, have haircuts, shaves, bathe, do laundry, and cut nails as required. Don't spit or throw away peels, paper scraps and other waste. ? (3) Make your bed neatly after getting up every day. ? 2. Dormitory hygiene. ? (1) Each foreman also serves as the dormitory administrator and is responsible for the supervision and management of room hygiene. ? (2) Each dormitory has a "sanitation duty schedule" and the room is cleaned every day. ? (3) Conduct a sanitation inspection of the entire room every Sunday, including doors, windows, bed frames, wardrobes, etc., to eliminate dead spots.

? 3. Post hygiene. ? (1) Monitoring room; before the attendant leaves work, the room should be thoroughly cleaned. Place items neatly and keep equipment clean. After get off work, take the garbage to the designated location. ? (2) Automatic door booth: Before the shift is over, the duty officer must clean the booth and the surrounding environment and keep it clean. ? (3) Automatic doors: Every Wednesday and Saturday morning, all mid-shift staff will fully wipe and maintain the automatic doors. If any problems are found, report them to the equipment department for repairs in a timely manner. ? (4) Bicycles collapsing in guard booths: Personnel on duty during the day shift must keep bicycles neatly placed and clean them. Before each post is handed over, the post box should be tidied up and the environment should be kept sanitary. ? (5) Underground garage guard box: Personnel on duty must clean up the guard box and guard area before changing shifts. ? (6) Sanitary area of ??the department office: Cleaned in time by the staff on duty every day to maintain hygiene. (9) Dress code for security department employees? 1. During the period of duty, security personnel must dress uniformly as a team according to weather changes. ? 2. When wearing spring and autumn clothes, wear an armed belt and carry a rubber baton. And wear a work number plate and a "security" armband. ? 3. When wearing summer short-sleeved clothing, do not wear an armed belt. Tie the hem of the short-sleeved shirt inside your pants. Wear an engineering badge and "security" armband, and carry a rubber baton. ? 4. When it is necessary to change clothes due to climate change, the team foreman shall apply to the department, and the uniform attire will be unified after approval. ? 5. Security personnel on duty are strictly prohibited from wearing casual clothes or wearing different types of clothes together. During the period of employment, interns should dress neatly and wear an "internship badge." ? 6. During the work period, you must wear the work leather shoes issued by the hotel. It is strictly prohibited to wear any other casual shoes. ? 7. Wear a windbreaker in winter. Wear white gloves and cotton leather shoes, and the baton is hung on the right rear side. When the walkie-talkie is not in use, place it on the right front waist.

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