Where is the staff dormitory of Sheraton Guangzhou Yuehai Hotel?

1. How is the staff accommodation in Sheraton Convention and Exhibition Center? 2. What about the staff dormitory of Four Points by Sheraton Sanya? 3. How about Sheraton Guangdong Hotel? 4. Who knows the historical background of Sheraton Sanya Hotel? The more detailed, the better. 5. How many service staff are there in Sheraton Guangzhou Hotel? 6. Introduction of Sheraton Guangzhou Hotel. What's the accommodation for the staff of Sheraton Guangzhou Convention and Exhibition Center?

The environment is not bad This is one of Sheraton's own dormitory buildings, located in the urban area, close to the International Trade Center and Lv Wan Park. Four rooms, air conditioning and hot water, accommodation and water and electricity are free. There are free washing machines, table tennis and billiards.

The first floor is the canteen, and Sheraton's staff meals are the best in all hotels.

There is a staff car to and from work, and it takes less than 20 minutes from the hotel to the dormitory.

The job of the western restaurant is a rotation system, depending on which class you are in, there are also night shifts.

The first year or two will be hard, and my feet hurt every day when I first went. However, due to the high mobility of front-line employees in the hotel, if they can persist, the salary will be around 3200 after two years. Don't underestimate money Sheraton has five insurances, one gold and weekends, so these hidden wages add up to considerable.

In addition, Sheraton has a lot of training and is the best hotel in Haikou, with high quality guests.

It's just that the first two years are hard.

How about the staff dormitory of Four Points by Sheraton Sanya?

All right.

1, the configuration is good. The staff dormitory of Four Points by Sheraton Sanya has built-in air conditioning and semi-heating equipment, covering wireless network all day.

2. The environment is good. The staff dormitory of Four Points by Sheraton Sanya Hotel is a standard dormitory for four people, with large room space.

How about Sheraton Guangdong Hotel?

Sheraton Guangdong Hotel is a very good five-star hotel. The accommodation environment and room decoration are fashionable and luxurious, and the surrounding transportation is convenient. The service is beyond words. Well done! Of course, the price will not be short of you.

Who knows the historical background of Sheraton Hotel? The more detailed, the better.

Sheraton is a brand of Starwood Hotels & Resorts Management Group, one of the top 500 hotels in the world. Now (March 2006), Starwood Group is looking for the acquisition or joint opportunities of Asian hotel brands. After the successful acquisition of Le Meridien Hotel on August 25th, 2005, Starwood Hotels & Resorts Group is looking for Asian brand hotels that can be acquired. It is planned to acquire or unite an Asian high-end brand hotel with outstanding performance in China or Indian market. Starwood's acquisition of Amy lasted four years.

1887 On March 7th, the founder of Sheraton, Ernest Henderson, was born in Sushushan Town, not far from Boston, USA. Mr. Henderson 1933 started to enter the hotel industry. Sheraton is one of the two earliest hotels of Sheraton Hotel Company. 1937 established Sheraton Hotel Company, 1939 began to use the unified name of Sheraton. It was not until 1957 that Sheraton Company was established for 20 years that the first hotel was really built.

Sheraton 1963 has more than 700 hotels in more than 80 countries around the world. Sheraton is strict in site selection, mainly choosing attractive metropolises and resorts. In the hotel and casino industry, Starwood Group has a strong brand awareness in major markets around the world and is in a leading position in pricing. Starwood Hotel has an excellent geographical location, mainly located in big cities and holiday resorts. The criteria for the location of group hotels are: the development history of this area shows that there is a large and growing demand for full-service luxury high-end hotels in this area, and the space available for building stores is limited, so it is quite expensive to develop this space. As the largest hotel group in the luxury and high-end segment of the hotel industry, the scale of Starwood Hotels strongly supports its core marketing and reservation system. Starwood hotels focus on luxury and high-end market segments, while its brands focus on different secondary markets in this market. Starwood hotels also occupy an important position in the casino industry, mainly operating this business through Caesar brand. Sheraton Hotel provides a home away from home service for leisure tourists.

Starwood Hotels & Resorts International Group, formerly known as Starwood Accommodation Investment Company/Starwood Accommodation Trust/Starwood Accommodation Company, owned 100 hotels and 26,483 rooms in 1996, with an annual income of $385.3 million. During 1998, Starwood completed three major events: the renaming and merger of ITT Group and Westin Hotel, which had a considerable impact on its development. Starwood is famous for its luxurious hotels. Group brands include St. The Regess (St. Regis), TheLuxuryCollection, Westin (Sheraton, Four Points and WHotels). Franchising 4 1.8%, entrusted management 28.5%, management with capital and others 29.7%. In July 2005, Hotel magazine published the statistical data of 2004. Starwood (NYSE: HOT) has 733 hotels and 230,667 rooms, ranking eighth. Ranked eighth in 2003, with 738 hotels and 229,247 guest rooms. 1983 entered the China market, with 9 hotels in China/kloc-0 and 7 hotels under construction 17. Hotels in China have capital entrustment, franchise and selective operation. Hotels that have opened in China are located in metropolises and famous tourist cities, including two in Beijing and other hotels in Tianjin, Guilin, Xi, Wuxi, Nanjing, Suzhou and Sanya.

From June 5th to February 7th, 2003, Sheraton Management Company signed a contract with Dayun International Plaza to open a shop in Changsha. The five-star Sheraton Dayun International Hotel is scheduled to be completed in 2006.

On March 2 1 2004, Sheraton Hotels Group officially signed a contract with Greater China International (Shenzhen Co., Ltd.), and the hotel part of the Greater China International Exchange Plaza was handed over to Sheraton Hotels Group for unified management, thus making the Greater China International Exchange Plaza, the largest single building in China with a building area of over 300,000 square meters, enter the substantive start-up stage and will be fully put into use in 2005. Greater China International Trade Plaza is world-class in architecture and project hardware, including space and facade design, curtain wall, elevator and air conditioning equipment, including the first helipad in the central area, aiming to create a super-class platform for multinational enterprises and Fortune 500 enterprises to enter the market.

On July 10, Starwood Group recruited assistant lobby manager for its Sheraton Sanya Resort Hotel through the "Absolute Challenge" column of CCTV Economic Channel, which attracted public attention.

On July 13, Mr. Nardini, general manager of Sheraton Sanya Resort Hotel, gave a welcome speech "without theoretical trace" at the symposium of Hainan tourist hotels held in Yantai International Hotel.

At the end of 2004, Sheraton signed a contract with Changsha Store.

On May 2, 2005, Xinjiang Tai Hao Industrial Development Co., Ltd. signed the Sheraton Hotel Agreement with Sheraton Overseas Management Company, and the hotel will open on May 0, 2006. This project, invested and developed by Tai Hao Industry in Xinjiang, includes hotels, shopping malls and writing rooms. The total scale of the project is more than 200,000 square meters, with a total investment of more than 800 million yuan.

1 June/0/day, Sheraton Hot Spring Resort Hotel was put into trial operation, covering an area of over 70,000 square meters, with a building area of over 50,000 square meters and 347 guest rooms, with an investment of 420 million yuan. Construction began in March 2004.

65438+February 10, Sheraton Haikou Hot Spring Resort Hotel opened, with an investment of 420 million yuan from China Huaneng Group. As a five-star resort hotel, it has 34 1 room.

In March 2006, Sheraton Shenzhen Futian Hotel was put into trial operation, with an investment of 400 million yuan and a construction area of 60,000 square meters.

On March 13, Tianhe City Group (formerly Tianmao Group) signed a contract with Starwood Hotels & Resorts International Group for Sheraton Guangzhou Tianhe City West Tower Hotel, which has 450 rooms and is scheduled to open at the end of 2008. This is the first time that Sheraton Starwood has landed in Guangzhou.

Las Vegas Sands will reach an agreement with Starwood Hotels Group to build a Sheraton Hotel and a St. The Regess Hotel in Macau.

In 2007, Four Points by Sheraton Changshu Hotel was invested and built by Changshu Yukun Real Estate Investment Company, with 340 rooms.

In 2008, another Sheraton five-star hotel opened in Pudong, Shanghai.

Henderson died on September 6, 1967, but his "Ten Commandments" remain in the world:

1. Don't abuse your power and ask for special treatment. Not resisting this is indulgence.

2. Don't accept gifts from people who want you.

Everything to decorate Sheraton Hotel depends on Mary Kennedy. Mary Kennedy is

From eight decoration masters, they stood out through a decoration competition. Since then, she has been employed by Sheraton Hotel Company as the general manager of hotel rooms, restaurants and lobby decoration.

You can't cancel the confirmed room reservation.

Don't give orders to subordinates without fully understanding the exact purpose.

6. The advantage of running a small hotel may be the taboo of managing a big hotel.

7. In order to make a deal, you must not squeeze the last drop of blood from the other side.

8. Cold dishes should not be served.

9. Decision-making depends on facts, calculations and knowledge.

10, don't blame your subordinates for their mistakes.

In the actual operation of Sheraton Company, Mr. Henderson also has some management methods.

Desirable:

1, emphasizing responsibility and diligence.

2. Pay attention to guest supervision and evaluation of hotel service quality.

All the services and food in the hotel should be "value for money".

4. Adjust the tourism market with floating prices.

5. Promote the development of enterprises through competition.

6. Emphasize management by objectives.

As for the promotion strategy, Sheraton Hotel Company uses advertisements, personnel promotions, price concessions, the establishment of international clubs and special events to provide convenient and thoughtful services to customers by using the cultural and entertainment facilities in the hotel. Among the numerous promotion methods of Sheraton Hotel Company, two initiatives are the first of its kind in the international hotel industry. One is to set up international clubs to attract high-end markets and encourage them to stay in hotels frequently. The second is to open Sheraton Tower and provide special services, thus strengthening Sheraton's image as a luxury hotel in the world.

The five-star Hua Ting Hotel of Shanghai Hua Ting Group was once managed by Sheraton, and Sheraton's tourist source system brought 30% consumption to 20% of the guests transported by Hua Ting Hotel. Due to the failure to reach an agreement on the management fee for the second phase after the expiration of the management period, Hua Ting Hotel began to be managed by Zhongmin itself.

How many service staff are there in Sheraton Guangzhou Hotel?

Sheraton Guangzhou Yuehai Hotel has about 100-200 service staff. Because it is a five-star hotel, the service personnel are fully equipped. The main service personnel are divided into western restaurant waiters, conference hall waiters, banquet hall waiters, health services, catering services and so on.

The services provided by Sheraton Guangzhou Yuehai Hotel mainly include: room service, laundry service, wake-up service, concierge service, medical support, business center, child care, conference service, travel service, valuables safe at the front desk, beauty salon, shoe shine service, free parking, bus or car rental service, etc.

Matters needing attention in hotel quality service:

1, avoid auditing

This is a taboo for waiters. During the conversation, it is the professional ethics of the waiter not to listen, peek or interrupt. If the waiter has something urgent to discuss with the guests, don't interrupt the conversation rashly. It's best to wait for a while and signal with your eyes. When the guests realize it, they will come forward and say, "I'm sorry to interrupt your conversation." Then say what you have to say.

2. Avoid staring

When receiving some guests with special clothes and appearance, the waiter is most afraid of staring at them for a long time and judging them, because these actions are easy to make the guests unhappy. But to ensure service etiquette, smile, look around and let the guests feel your respect.

3. Avoid snickering

In addition to providing appropriate services, waiters should also be careful not to snicker, whisper and comment on guests' comments at will to avoid undue friction.

Step 4 avoid colloquialism

Some waiters lack language skills and self-cultivation, intentionally or unintentionally hurting guests or causing some unpleasant things, such as "Do you want a meal?" This kind of language that allows guests to order food sounds very unpleasant and uncomfortable.

Introduction of Sheraton Guangzhou Yuehai Hotel

Sheraton Guangzhou Hotel has well-equipped, spacious and gorgeous rooms and suites. Living in any room will bring you an extremely suitable night. All rooms are equipped with Sheraton Sweet Dream Bed, which will help you sleep like a dream. At the same time, there is a workbench, flat-screen LCD TV, indoor safe, mini-refrigerator, tropical rain forest bath and spacious bathroom. High-speed internet access allows you to connect with the world outside the hotel without worry. All-day cafeteria, a feast of all kinds of food in the hotel; Exquisite Banny Italian restaurant provides authentic Italian food including pasta and pizza, and Caiyuexuan is an excellent place to taste special and traditional China cuisine; Enjoy mellow coffee, exquisite cakes and delicious desserts in the lobby bar.