Why is this big bathhouse so hot?

In recent years, according to the reporter's observation and the residents' hot discussion, the Wanda Leda Bathroom and Bathing Plaza in Moon Bay Hotel (People's Fishing Village) at the intersection of Jianshe North Road and North Street in Taiyuan City, Shanxi Province is often crowded and very lively. Even the nearby parking lots are often full and empty, especially on holidays and Saturdays and Sundays. It is normal and commonplace to have difficulty parking and queue up for a bath. In this regard, people can't help but ask: Why is this big bathhouse so "hot"?

With this question, the reporter used the weekend break to interview Comrade Sun Ping, the general manager of the big bathhouse. It turns out that since the opening of 20 16 bathhouse, they have made great efforts in bathhouse environment, service quality and internal management.

The beautiful environment is intoxicating. It is understood that this bath square named Wanda Lai Bathhouse in Taiyuan City is a luxury leisure square designed and decorated according to the standards of star-rated hotels, with beautiful environment and complete facilities. It has a bathing area of 8000 square meters for men and women, and various dry steaming rooms, wet steaming rooms and sweat steaming rooms. , equipped with elegant and comfortable bed rest area, pedicure area, massage area, leisure bar, VIP film and television hall, and even advanced beauty salon SPA area, full of modern European style; The guest room area is equipped with a cinema, various luxury standard rooms, big bed rooms, suites, chess and card rooms, etc. In addition, there are their reasonable consumption, fish therapy, red wine bath and other projects, including self-help fruit plus 6 hours rest, men's bath. At present, Taiyuan is striving to build a leading brand in the bathing and leisure industry in China, so that more people can enjoy healthy leisure and high-quality bathing. As the best place integrating leisure, bathing and entertainment, Taiyuan is widely welcomed by the public in the same industry. Faced with such a large bathhouse with good equipment, beautiful environment, complete facilities and everything, it is inevitable that people will be extremely intoxicated.

Thoughtful service makes people feel at home. Anyone who goes to the big bathhouse to experience and feel the quality service here will have a heartfelt evaluation: the service here is thoughtful and enthusiastic. When you get to the big bathhouse, you can eat, live, wash and have fun, and everything is complete, which is like the feeling of returning home. Yes, these are the core values of nearly 200 employees in the big bathhouse, under the strong leadership of the core team, to strictly manage, strengthen learning, improve service, beautify the environment, practice "care, friendliness and gratitude" and adhere to "struggle, growth and innovation". It is also the result of the service concept that all the staff of the big bathhouse always practice "taking every need of the guests as the guidance for every work". More importantly, they should strengthen staff training every day, improve service skills, keep in mind corporate vows, always adhere to sincere service, be warm and thoughtful, unite and cooperate, and create brilliant practical actions.

Strict management attracts people to love their jobs. In order to continuously improve the service quality, satisfy all customers, care for all employees, let employees stand on their posts, love their jobs and do their work wholeheartedly, Guo Hongzhi, chairman of Da Bathhouse, Wang, general manager and their core management team, on the one hand, insist on organizing employees to study and train, and constantly improve etiquette quality and tree efficiency. On the other hand, they pay attention to the care and consideration of employees' living conditions, so as to be strict and loving. And insist on having a birthday once a month for employees born within this month. Summarize and commend the work of large bathhouses every year, benchmark first-class, find gaps, improve measures, and improve. A colorful and inspiring cultural activity is held once a year. At the same time, it is necessary to make careful arrangements and comprehensive arrangements for next year's work. On this basis, we also insist on organizing excellent employees with good service and outstanding performance to go abroad or travel abroad once a year. All these have greatly stimulated the enthusiasm and unremitting motivation of employees' dedication, conscientious, persistent and enterprising. (Special correspondent Fan Shilin)