What does straight fo mean?

FO (front office) is the abbreviation of front office in a hotel, which is a professional term of the hotel.

The front office is an important department in modern hotel management and the core of the whole hotel service, which has an important impact on the hotel's market image, industry competitiveness and economic benefits. Therefore, hotels should take active measures to improve customer satisfaction in view of the problems existing in the front office.

The front hall is the first place where guests directly contact with the hotel, which involves all the contents of the hotel's service to guests and is the starting point and end point of the hotel's service to guests. First of all, the lobby is usually located at the main entrance of the hotel, which is the main place for guests to get information after check-in. Secondly, for the hotel, the front office is the department that organizes tourists, sells rooms, organizes reception and coordinates guest services, and provides various comprehensive services for guests.