Moen Repair Center, North America’s No. 1 Leading Brand

In family life, whether it is the kitchen, bathroom or bathing room, a faucet is needed. As the No. 1 leading brand in North America, Moen provides residential and commercial buildings with a comprehensive line of well-designed kitchen and bathroom faucets, showerheads, accessories, bathroom safety products and kitchen sinks that combine meaningful innovation, practical functionality and timeless value. Become one. In the kitchen, Moen develops innovative products to make everyday chores easier. Moen's shower products also enable users to experience a relaxing shower experience throughout the entire body. However, if the faucet is used for a long time, it will definitely become clogged or damaged, so where should we get it repaired?

Moen has a comprehensive product warranty to support consumers

Faucet Warranty

Moen's products are manufactured under high quality standards and production processes. Moen warrants to original consumer and hospitality industry purchasers that for a period of five years, effective from the date shown on the purchaser's original receipt, if there is a leak or drip on the faucet spindle, Moen will provide the service free of charge. Accessories are required to return this faucet to good working condition.

The warranty period for other accessories such as hoses, shower heads, drains, handles, decorative covers, lift rods, water mixers, etc. is limited to 1 year. Any bumps, scratches, etc. on the appearance of all products are not covered by the warranty.

The above warranty is only valid for the original consumer and purchaser in the hospitality industry and does not cover the use of this product in industrial, commercial, trade and non-hospitality industries, and does not cover the use of this product in the industrial, commercial, trade and non-hospitality industries, as well as due to installation errors, product abuse, water pressure Problems caused by low water levels, excessive impurities in the water and improper maintenance, whether the damage is caused by construction contractors, service companies or the users themselves. Moen is not responsible for labor costs or product damage caused by installation, repair, replacement, etc., nor is it responsible for any consequential damage.

Moen is always here to help consumers! If you have any comments or questions about Moen products, you can contact the Moen after-sales service office at the phone number below. If you still have questions about common issues such as the installation or maintenance and cleaning of Moen products, you can first browse the FAQ section of the official website. If you really can't find the problem, you can call the service number below.

Technical Service Department Tel: 4006308866

Monday to Sunday 9:00 am to 6:00 pm

Moen Shanghai Maintenance Center

< p>Address: Changjiang West Road, Zhabei District

Telephone: 4000669449

Moen promises door-to-door maintenance services, so you only need one phone call to call the maintenance personnel to your home. If If you insist on sending it to a repair center for repair, it doesn't matter. You can call the number provided above and ask for the repair center nearest you. The editor here would like to remind everyone that we must use the faucet correctly in daily life and do not turn the faucet too tightly when turning off the faucet. The hot water part of the kitchen faucet changes due to thermal expansion and contraction, which easily increases the loss of the faucet. Therefore, the editor recommends that in order to prevent the faucet from leaking, it is best to replace the rubber pads on both sides of the hot and cold faucet regularly.