Traditional Culture Encyclopedia - Hotel accommodation - What are the management responsibilities of a hotel manager?
What are the management responsibilities of a hotel manager?
Conscientiously implement the relevant national laws, regulations, principles and policies, and implement the provisions of the Group.
Grasp the catering market information, adjust the business ideas in time according to the market dynamics and development trends, and study and formulate the hotel development plan in combination with the actual situation of the hotel. Manage strategies and policies, and improve the hotel decision-making scheme.
Carry out the management policy of general manager responsibility system, implement the management system of vertical leadership and graded responsibility step by step, mobilize the enthusiasm of managers at all levels, and improve the hotel operation mechanism.
Organize the preparation of long-term and short-term hotel planning. Examine and approve the annual business plan, formulate the management objectives and planning indicators of each department and organize their implementation.
Coordinate and guide hotel marketing activities, constantly develop new customers and expand the sales market.
Review and sign major hotel contracts, examine and approve financial budgets and final accounts. Control all kinds of expenses and cost consumption, and strive to improve economic benefits.
Decide on the organization, staffing and important personnel changes of the hotel, put forward suggestions on the appointment and dismissal of hotel managers above middle level, formulate hotel personnel policies, formulate human resources development policies, and be responsible for the recruitment, assessment, reward and punishment and promotion of hotel managers.
Supervise and inspect the service quality, safety and health of the hotel, supervise the professional ethics education of employees and the training of shop rules and regulations.
Establish good development relations with superior departments, government agencies and relevant social functional departments on behalf of the hotel.
Arrange and check major reception tasks, participate in important activities and receive important guests.
Strengthen their own learning, improve their own quality, study the characteristics of the industry and promote business development.
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