Poems describing famous guest rooms

Hotel service tenet provides better service.

1. Work hard and speak softly.

2. Professional services begin with the appearance of employees. Neat clothes and instruments show that we value our guests and provide professional services.

3, in the process of talking with the guests, listen carefully. This will not only enable you to accurately understand the meaning of the guests, but also understand the mood of the guests, thus providing better service.

4, in the process of talking with the guest, keep eye contact with the guest, which not only helps to communicate, but also makes the guest feel that you really want to help him, so that even if you can't meet the guest's requirements in the end, he won't care too much.

When encountering difficulties, calm down and keep business secrets.

6. More efficient and faster.

7. Be a little confused about trifles, and be a little more human.

8. Laughing more makes your mouth sweeter.

9. After knowing the guest's name in various ways, don't address the guest, but add the guest's last name. Because guests are always willing to accept that you use their surnames, so that guests can feel that they care.

10, speak lightly, walk lightly, operate lightly and serve quickly.

1 1. Don't eat irritating and smelly food before going to work.

12, have a little temper and be generous.