Traditional Culture Encyclopedia - Hotel accommodation - What should the tour guide do if the hotel compresses the reservation room?

What should the tour guide do if the hotel compresses the reservation room?

You can go to the Consumer Protection Association to complain about this hotel.

The hotel's compressed reservation of rooms violates the Consumer Protection Law, and you can complain to the Consumer Protection Association, not only on March 15th, but every day. Responsibilities of Consumer Rights Protection Association: (1) Providing consumer information and consulting services to consumers; (2) to participate in the supervision and inspection of goods and services by relevant administrative departments; (3) reflect, inquire and make suggestions to the relevant administrative departments on issues related to the legitimate rights and interests of consumers; (4) Accepting consumers' complaints, and investigating and mediating the complaints; (5) If the complaint involves the quality of goods and services, it may be submitted to the appraisal department for appraisal, which shall inform the appraisal conclusion; (6) Support the injured consumers to file a lawsuit for acts that harm the legitimate rights and interests of consumers; (7) Expose and criticize behaviors that harm consumers' legitimate rights and interests through mass media.

As a qualified tour guide, you must have a good comprehensive quality, establish the safety consciousness of "no travel without safety", and learn and accumulate experience in dealing with various emergencies by "reading thousands of books and taking Wan Li Road".