How to seamlessly connect hotel catering service with guests?

1, careful observation, careful observation includes observing information such as transportation, gender, age, clothing and personal belongings. The situation of the guests arriving at the store, so as to infer whether the guests are locals or strangers, business guests or government officials, whether they just got off the plane or just got off the train, and so on.

2, timely service, timely service, is to provide quality service for the guests in a timely and appropriate manner, so that guests can feel and recognize their services.