Hotel evaluation scheme

Issue: General Office

Date: December 28, 211

Project: 211 Kunlun University

With the concerted efforts of all departments in 211, the hotel has made gratifying achievements in its operation and work, and every progress and success of the hotel cannot be separated from all the staff. In order to enhance the cohesion of the enterprise, set an example in recognition of the advanced, guide employees to be dedicated and love their jobs, motivate employees to make progress, and form a good atmosphere in which everyone strives to be advanced and contribute to the development of the hotel; To truly achieve the purpose of encouraging the advanced and urging the backward, after research, the hotel decided to carry out the annual excellent management and excellent staff selection activities. The relevant matters of the selection work are hereby notified as follows:

1. Selection quota:

1. Excellent team

2. Excellent managers 3;

3. 3 excellent supervisors;

4. 6 outstanding employees: 6 in housekeeping department, 2 in catering department (including kitchen) and 2 in logistics department (including security department, engineering department, finance department, purchasing department and staff meals).

5. Special prizes will be set up: (smiling angel award, hardworking award) candidates recommended by all departments.

III. Selection conditions:

1. The conditions for excellent team, excellent management and excellent supervisor are:

1) Having worked in the hotel for more than half a year, and having not received written warning or informed criticism or above punishment.

2) Be able to strictly implement the hotel's rules and regulations, have a good team spirit, have a strong sense of safety management and honor, obey management, and be consistent with the hotel's business philosophy.

3) Actively cooperate with and support the hotel work, without being late or leaving early, and the hotel hygiene inspection is qualified

4) The employees of the department are in good mental state, with strong service consciousness, good democratic style and good professional ethics, which has won a good reputation for the hotel.

5) Be able to organize employees to learn business knowledge, constantly improve their professional skills, and actively participate in various forms of skills training and cultural and sports activities.

6) Strong awareness of energy saving and consumption reduction and outstanding achievements.

7) There is a strong sense of fire control and safety management, and no major safety accidents occurred in the department throughout the year.

2. Conditions of excellent employees:

The main criteria for evaluating excellent employees are morality (professional morality), ability (professional ability), diligence (labor discipline) and performance (work performance), which are as follows:

1) Excellent employees are born below the supervisor level, can be recognized by most employees, and have worked in hotels for a long time.

2) Good professional ethics and service consciousness, excellent moral quality, professional quality and skill level, excellent performance in skill competition, dedication, honesty and pragmatism, playing an important role in this position, and successfully completing his own work, which was unanimously praised by the staff of this department;

3) completely obey and complete the work arrangement as required, strictly abide by the hotel's various rules and regulations, and carry out the hotel's Staff Manual and various operating procedures to the letter;

4) Put forward reasonable suggestions in terms of service, business skills, management, safety, environmental protection, energy saving and consumption reduction, creating good benefits for the hotel or making outstanding contributions in other aspects.

IV. Selection methods and requirements:

1. The selection of outstanding employees shall be organized and implemented by all departments, and the Human Resources Department shall supervise the selection, and the number of employees participating in the evaluation of each department shall not be less than 9% of the number of employees who should be present in the department. On the basis of summarizing the individual work of employees throughout the year, all departments should pay attention to the assessment of performance, choose the best among the best, evaluate unity, style and level, and make fair and just selection according to the selection conditions. Then, it is reported to the Human Resources Department for review, and the manager will discuss and study it at the regular meeting.

2. Excellent supervisors shall be recommended by each department, and the advanced deeds shall be reported to the Human Resources Department, which will be decided by the manager's regular meeting.

3. All departments should report the selected outstanding supervisors and employees to the Human Resources Department before January 1, 211.

hotel evaluation scheme [Chapter 2]

Through the concerted efforts and enterprising efforts of all employees, the hotel has achieved gratifying results in 217. In order to carry forward the spirit of dedication, solidarity and selfless dedication, the hotel plans to commend and reward outstanding departments, outstanding managers and outstanding employees that emerged in 217. The specific selection methods are as follows:

1. Selection items

Excellent team of the year, excellent middle managers of the year, excellent grass-roots managers of the year, and excellent employees of the year

2. Selection quantity

1. Excellent team can select one person according to the department with outstanding annual performance

2. Pass the difference selection according to 1% of the staff structure at all levels of the hotel:

Middle managers 2. 1 grass-roots employees

quota allocation for grass-roots employees: 1 in front office sales department, 2 in housekeeping department, 1 in security department, 1 in engineering department, 1 in finance department,

1 in purchasing personnel chef, 2 in floor and 1 in production department

According to the actual situation, if there are many outstanding achievements, they can apply to the general manager of the hotel to increase the number of candidates.

iii. Selection scope

1. Selection scope of excellent teams: all departments of the hotel

2. Selection scope of excellent managers:

Middle managers: directors, managers and deputy managers.

Grass-roots managers: assistant manager, supervisor and foreman

3. Selection scope of outstanding employees: all full-time employees in the hotel who have worked for more than 6 months, except interns and non-regular employees.

iv. Selection criteria

(1), outstanding teams of the year

1,

2,

3,

4,

5,

6,

7, the annual work indicators have been completed more than 1%, and the overall work of the department has been completed well. More than 6% of the staff in the department have been employed for more than 6 months. During the year, the department has more than three well-known events that promote hotel development or performance improvement. Contribute to hotel cost control or performance improvement. The department has strong execution, cohesion and fighting capacity, and cooperates well with other departments of the hotel. Departments strictly implement the hotel management systems and procedures. No major accidents occurred in the year.

(2), outstanding managers of the year

outstanding middle managers of the year

1. Having held this position in the hotel for more than 6 months.

2. Create significant economic benefits or outstanding performance for the hotel.

3. Excellent performance in team building, great improvement in management within the department, and remarkable results.

4. Remarkable achievements have been made in training subordinates.

5. Make bold innovations and improve working mode and quality.

6. The comprehensive evaluation of the work is good.

7. No major accidents occurred throughout the year.

Outstanding Grass-roots Managers of the Year

1. Having held this position in the hotel for more than 6 months.

2. Be loyal to their duties, be diligent and pragmatic, and earnestly perform their duties.

3. Excellent moral quality, strong professional ability, high level of professional ethics and skills, and correct service awareness and attitude.

4. Strong execution, solid unity, honesty and pragmatism, and excellent completion of the job.

5. Be familiar with the work flow of the department and coordinate well with all departments.

6. Conduct regular business training for subordinates, constantly improve employees' professional quality and service skills, and pay special attention to employee discipline. Excellent employee of the year

1. Have worked in the hotel for more than 6 months.

2. Abide by the company's attendance discipline, and take sick leave within 5 days this year, without being late, leaving early and absenteeism.

3. Abide by the company's rules and regulations and have not been punished in any form.

4. Be dedicated, conscientious and responsible, have a positive attitude, and be proactive, enthusiastic, patient and thoughtful in service.

5. This year's work performance was outstanding, and the task indicators were well completed.

6. Have team spirit, cooperate well with all departments, and actively communicate with colleagues.

V. Selection Procedure

1. Each department shall recommend the list of candidates for each award according to the selection criteria and selection quantity, fill in the recommendation form and submit it to the Human Resources Department before January 1, 217.

2. the human resources department makes statistics on the nomination list of each department.

3. The selection committee held a selection meeting to determine the selection result through the difference selection and submitted it to the general manager for approval.