What should the new assistant manager of hotel lobby do, where should he start and how to improve the interpersonal relationship with colleagues and superiors?

Excuse me, are you already the assistant manager of the hotel lobby? If you are already employed, then every hotel will have detailed job responsibilities. Many star hotels will have the position of lobby manager. The assistant manager in the lobby is mainly to assist the manager in his work, deal with some emergencies at the front desk of the hotel, and do daily work such as car allocation.

As for where to start, if there is a manager on it, of course, we must do the things arranged by the manager first. Then learn more from the manager. At the same time, you can learn a lot by establishing a good relationship with the front desk and asking the old employees.

As for how to deal with the relationship with colleagues and bosses, it's a long story. The point is that the hotel is a hierarchical workplace, so it is very important not to be too blunt in speaking and doing things. Newcomers often ask their old colleagues and superiors for advice, and they can spend more time with them after work to establish feelings and relationships.

For an assistant manager in the lobby, oral expression and communication skills are necessary. I used to be a dumb salesman. Then I insisted on reading aloud every day for three years. Coupled with frequent visits to customers, I finally changed a lot. If you want to be an excellent hotel professional manager, I suggest you must change yourself!