Traditional Culture Encyclopedia - Hotel accommodation - What are the ten principles of employee code of conduct?
What are the ten principles of employee code of conduct?
1. Strictly abide by the hotel's rules and regulations and obey the leadership's instructions.
2. You must arrive at get off work 10 minutes in advance before commuting, and you are not allowed to be late or leave early.
3. Pay attention to appearance and personal hygiene. The appearance should be neat and tidy. Wear neat and clean uniforms as required. All buttons should be buttoned. The work badge should be worn on the left chest. Sleeves and trouser legs should not be worn. Roll up and wear shoes according to regulations. Damaged shoes are not allowed to be worn on duty. Wear your uniform and behave appropriately.
4. Obey the instructions of superiors, follow instructions, complete tasks on time, with quality and as required, accept inspections from superiors, correct mistakes, and do not contradict or make excuses.
5. Colleagues should help each other, care for each other, be united and friendly, and encourage each other.
6. Do not do private work during working hours and are not allowed to go out.
7. You are not allowed to use the facilities in the guest room without permission. If found, you will be dealt with seriously.
8. It is strictly forbidden to steal public property and other people's property, and it is not allowed to keep items left by guests privately. Those who commit such mistakes will be dealt with strictly.
9. Be warm and courteous to guests and must say hello to them. Neither humble nor arrogant, keep distance, respect and love yourself.
10. Be familiar with the clubhouse, understand accommodation knowledge, and enthusiastically answer questions raised by guests.
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