What if Meituan Hotel cancels the order and doesn't refund it for no reason?

Hotel reservations cannot be cancelled, and you can't apply for a refund if you don't stay.

There are three ways to solve this problem:

1, negotiate with the hotel to change the check-in time;

2. Negotiate with the hotel and the hotel will sell the room on its behalf. Many homestays can operate in this way, and it is uncertain whether hotels can operate. It is more likely to be sold in the peak season.

3. If you can't stay in this situation due to non-personal accidents, you can call the platform of Meituan, and the platform will coordinate the refund.

If the latest unsubscribe period is exceeded, or the customer service does not agree to unsubscribe, you can directly contact Xiaomei, the customer service of Weibo Private Letter Meituan. Explain the reason and you will get a full refund.

Extended data:

Matters needing attention in hotel reservation:

1. Hotel rooms are generally booked until 6 pm on the day of booking, and may be booked until 5 pm on holidays;

2. If the guest is late for other reasons, please call directly to book the room after the reservation is successful. Credit card guarantee or advance payment is needed in special periods such as exhibitions.

3. For hotels that need credit card guarantee, the requirements for canceling reservations are different. If the guest cancels within the effective working day required by the hotel, it is ok; Otherwise, the reservation will not be cancelled. If the guest fails to check in, the corresponding room charge will be deducted from the guest's credit card.