What should I do if I don't know Ctrip as a hotel?

It's okay if you don't know Ctrip. Ctrip is just a partner.

Ctrip is also a customer of the hotel. In the early days, Ctrip was still friendly to the hotel, and BD's problems with the hotel could be solved in time. However, since Ctrip merged with Qunar and Yilong, the number of BD people has decreased compared with before, and it has gradually become stronger.

However, personally, this is a normal phenomenon in business. However, we still have problems and communicate with each other in time. It is important to maintain a professional attitude. If you have any questions, you can find BD of Ctrip in time. They usually help you solve the problem.

From another perspective, hotels should strive to develop the output and output value of self-marketing channels. When the hotel has a sufficient tourist base and a sustained and stable occupancy rate, the hotel will have more choices. In the short term, the hotel has a certain dependence on the traffic of Ctrip OTA platform. Therefore, with Ctrip OTA platform, we need to maintain a positive attitude, just as it is one of our partners.