What does the hotel information feedback department do?

first, we can go to other hotels to eat and live, which proves to be a market research group.

second, we should conduct a comprehensive courtesy/etiquette inspection of the hotel.

third, we should find the problems in our hotel from the perspective of the guests and make rectification.

fourth, we should feed back the problems found in a certain period and make improvements.

fifth, we should understand the hotel itself. Targeted improvement/construction of hotels. Thank you. If you have any questions, you can ask me. I have been a hotel professional for more than ten years.