Traditional Culture Encyclopedia - Hotel accommodation - Is it reasonable for a customer to make a successful reservation in Meituan, but be rejected at the front desk of the hotel and only refund the paid accommodation fee?

Is it reasonable for a customer to make a successful reservation in Meituan, but be rejected at the front desk of the hotel and only refund the paid accommodation fee?

Reasonable. According to the contract law, the reservation information released by consumers on the US Mission. Com can be regarded as an offer. After receiving the system information of successful reservation, the contract between the consumer and the hotel is established. Therefore, the parties to a contract should fully perform their obligations as agreed. If a hotel chain fails to provide hotel services, it shall be liable for breach of contract such as continuing to perform, taking remedial measures or compensating for losses.