Hotel rooms often use English.

Hotel rooms often use English wake-up service.

A: Room service. what can I do for you?

Room service. May I help you?

B: We are going to new york early, so I hope you can wake me up tomorrow morning.

I'm going to new york early tomorrow morning. So I thought,

Request a wake-up call.

No problem. What time do you want us to wake you up tomorrow morning?

No problem. What time do you want us to wake you up?

Tomorrow morning?

Please print it out at 6 o'clock tomorrow morning?

B: Tomorrow morning at 6 o'clock sharp, please.

Please call me up. I don't want to wake my neighbor.

B: Please use the telephone. I don't want to disturb my neighbors.

A: OK, then we'll wake you up at 6 tomorrow morning.

A: OK. So we will wake you up at 6 o'clock tomorrow morning.

A: Hello, I'd like to check in.

Hello, I want to check in.

B: Have you made a reservation with us?

B: Have you made a reservation with us?

Yes, I made a reservation in your hotel for tonight.

Yes, I reserved a room here for tonight.

B: May I have your name, please?

B: May I have your name, please?

B: May I see your passport?

B: May I see your passport?

Yes, here you are.

Ok, here you are.

B: We have reserved room 00 1 for you.

We have reserved room 00 1 for you.

Please fill in this visitor registration card.

Would you please fill out his form?

A: OK.

A: All right.

B: Would you please sign it?

B: Would you please sign here?

A: Is that all right, sir?

A: Is that all right, sir?

Well, I wish you a pleasant stay in our hotel.

Yes, I hope you enjoy your stay in our hotel.

-

Welcome and greetings:

Good morning (afternoon, evening), sir (madam)

Good morning (afternoon, evening), sir (madam).

Hello.

Hello! (First meeting)

Nice to meet you.

Nice to meet you.

How are you?

How are you?

Fine, thank you. What about you?

Fine, thank you. How are you?

Welcome to our hotel (restaurant, shop).

Welcome to my diving spot. 5] Mainly phlegm?

I wish you a pleasant stay in our hotel.

I hope you enjoy your stay in our hotel.

I hope you will enjoy your stay with us.

I hope you enjoy your stay in our hotel. (When the guest just entered the store)

I hope you have a good time with us.

I hope you enjoy your stay in our hotel. (During the guest's stay in the hotel)

I hope you have a good time with us.

I hope you enjoy your stay in our hotel. (When the guest leaves the hotel)

Have a good time!

Have a nice day!

Telephone language:

8. * * Hotel, front desk. Can I help you?

* * Hotel, lobby. Who do you want to speak to?

Sorry, I dialed the wrong number.

Sorry, I dialed the wrong number.

May I speak to your general manager?

May I speak to your general manager?

Go ahead.

I am.

Sorry, he's not in right now.

Sorry, he's not in right now.

Would you like to leave a message?

Would you like to leave a message?

Please forgive me.

I'm sorry, could you say that again?

Please forgive me.

I'm sorry, could you say that again?

Congratulations:

13, congratulations!

Congratulations!

Happy birthday!

Happy birthday!

Happy new year!

Happy new year!

Merry Christmas!

Merry Christmas!

I hope you have a good holiday!

Happy holidays!

Wish you all the best!

Wish you success!

Thanks and promises:

Thank you very much.

Thank you very much.

Thank you for your advice (information, help)

Thank you for your advice (information, help)

2 1 That's very kind of you.

Thank you. You're welcome.

You're welcome.

You're welcome.

Not at all.

You're welcome.

Just forget it．

You're welcome.

I'd love to.

It's my pleasure to serve you.

I'd love to. )

I'd love to. )

I'm always at your service.

I'd love to.

Thank you for staying in our hotel.

Thank you for staying in our hotel.

I'm sorry.

I'm sorry

Excuse me.

I'm sorry

I'm sorry, it's my fault.

I'm sorry. That was my fault.

Sorry to have kept you waiting.

Sorry to have kept you waiting.

Sorry to interrupt you.

Sorry to bother you.

I'm sorry about that.

I'm sorry about that.

I apologize for that.

I apologize for that.

It doesn't matter.

It doesn't matter.

Let's forget it.

Forget it.

Consulting language:

Can I help you?

what can I do for you?

Yes, please.

All right.

What can I do for you?

what can I do for you?

What can I do for you?

what can I do for you?

Just a moment, please.

Just a moment, please.

May I use your phone?

Can I borrow your phone?

Of course.

Of course.

Yes, of course.

Of course.

Direction:

4 1, upstairs/downstairs.

Go upstairs/downstairs.

It is on the second (third) floor.

On the second (third) floor.

Excuse me.

I'm sorry

Where is the restroom (lounge, elevator)?

Excuse me, where is the restroom (lounge, elevator)?

This way, please

This way, please

Turn left/right.

Turn left/right.

In the hall near the main entrance.

In the hall near the gate.

In the basement at the end of the corridor.

At the end of the basement corridor.

Reminder:

Watch your step.

Please go.

Please be careful.

Please be careful.

Please don't leave anything.

Please don't forget your things.

Don't worry.

Don't worry.

5 1, relax.

Don't worry.

Please don't smoke here.

Please don't smoke here.

Farewell words:

Goodbye.

Goodbye.

See you later.

Goodbye.

Good night

good night

See you tomorrow.

See you tomorrow.

Goodbye and thank you for coming.

Goodbye and thank you for coming.

Goodbye and hope to see you again.

Goodbye and hope to see you again.

I hope you have a wonderful trip!

Have a safe trip!

I hope you have a wonderful trip! Good luck!

Have a nice trip! Good luck!

Front desk:

1, have you made a reservation?

Have you made a reservation?

May I know your name and room number?

Could you tell me your name and room number?

Here’s your room key.

Here’s your room key.

Please pay at the cashier over there.

Please pay at the cashier over there.

Are these your luggage?

Are these your luggage?

Can I get it for you?

Can I get it for you?

housekeeping department

6. housekeeping. may I come in?

Room attendant, may I come in?

7. Put your laundry in the laundry bag behind bathroom door.

Please put the laundry in the laundry bag behind bathroom door.

I hope I'm not disturbing you.

I hope I'm not disturbing you.

Just a moment, madam. I'll get it for you right away.

Just a moment, madam. I'll bring it right away.

10, I'll send for an electrician (doctor ...)

I'll call an electrician (doctor …) for you.

Food and beverage department:

Please sit down. Here is the menu.

Please sit down. Here is the menu, sir.

May I take your order, sir?

Would you like to order?

What would you like to drink, coffee or tea?

Do you want coffee or tea?

Would you like some wine with your meal?

Would you like some wine with your meal?

14, service hours:

(Restaurant) Service hours are:

Breakfast time: 7 am to 9 am.

Breakfast is from 7 to 9.

Lunch time: 165438+ 0:30 am to 0:30 pm.

Lunch 1 1: 30 to 1: 30.

Dinner is from 6:30 pm to 8:30 pm.

Dinner is from 6: 30 to 8: 30.

Here is the bill. Please sign.

Here is your bill, please sign it.

Terms of sale:

What kind of room (food) do you want?

What kind of room (food) do you need?

This is our hotel brochure and price list.

This is a brochure and price list introducing our hotel.

3. We will give you a discount of 10% (10%).

We will give you a discount of 10%.

We will provide free breakfast for the tour guide.

We provide free breakfast for escorts.

We accept your terms.

We accept your terms.

Public relations terminology:

May I introduce myself?

Let me introduce myself.

May I present you with a souvenir?

Please accept a little souvenir from us.

Let's drink to our friendship!

A toast to our friendship!

Let me propose a toast to the health of our guests!

Let's drink to the health of the guests present!

10, cheers!

Cheers!

(bottoms up! )

Consultation clause:

What do you think of Chinese food?

Do you like Chinese food?

What do you think of our service?

What do you think of our service?

Thank you for your comments (compliments, suggestions).

Thank you for your advice (praise, suggestion).

I'm afraid it's against hotel regulations.

This is against the hotel rules and regulations.

Our hotel doesn't accept tips.

Our hotel doesn't accept tips.

It is our pleasure to serve our guests well.

We are happy to serve our guests well.

Thank you anyway.

However, thank you all the same.

I'm afraid you have to pay for the damage.

You must pay for this.

Thank you for telling us about it.

Thank you for telling us.

I'll look into it right away.

I'll take care of it right away.

I assure you that it won't happen again.

I promise it won't happen again.

Sir (madam), please don't worry.

Please don't worry, sir (madam).

I'; ; Send someone to your room at once.

I'll send someone to your room right away.

I can't promise anything, but I'll do my best.

I can't promise, but I'll do my best.

What can I show you?

What do you want to buy?

What do you think of this style (color, size, design)?

Do you like this style (color, size, pattern)?

Extra large in this color is out of stock.

The extra large in this color has been sold out.

Please come to see us again tomorrow.

Please come back tomorrow.

That's 175 yuan.

* * * 175 yuan.

You can pay by cash or credit card.

You can pay by cash or credit card.

You made a good choice. You have good taste.

You really know how to buy things. You have a good eye.