What is the job of the telephone operator in Guangzhou Hengda Hotel?

Really, the front desk needs an undergraduate course? I was bluffing. I used to work in a hotel. The front desk is very tired, but the salary is higher. Let me tell you something about the operator. I'm the operator. I'm not doing it now. If you go in first, you must recite the number. Usually it's an internal phone. For example, the front desk, the phone number of the manager's boss and so on. A variety of sizes. Then I have to answer the outside call after I get familiar with it. The telephone numbers of star-rated hotels are generally in Chinese and English. When you answer the phone, you usually book a meal and a room, so you have to transfer the phone, that is, when those internal phones you recite work. For example, the room reservation is 1 1 1. When you answer a guest's phone and he says you want to make a reservation, you must press. , 1 1 for transfer. The work is very boring, and it is three shifts, and it is very tired at night. If you meet a bad foreman, you will suffer. I left because of the conspiracy of my superiors. But good luck with your work. If you really want to work, the front desk will be better than the operator. Contact with people more, you can exercise your communication skills. But you also have to memorize the phone and the room, and compare what room is 20 1 and so on. All right, that's it.