10 What suggestions do you have for hotel improvement?

10 gives the following suggestions for hotel improvement:

1. The hotel establishes a quality management system and determines the prospects and objectives of quality management.

2. The hotel effectively operates the quality management system and implements specific working methods.

This hotel has a slogan of quality management, which is well known by employees.

4. The general manager of the hotel attaches importance to the management of operation quality and participates in the formulation and implementation of quality management standards and strategies.

5. The hotel timely summarizes the measures and experiences of operation quality management and shares them with peers.

6. The hotel has a guest satisfaction and employee satisfaction evaluation system, which is running normally.

7. All departments of the hotel have the inspection, evaluation and examination of operation quality, which runs well.

8.TQM (Total Quality Management), zero defect and other quality management activities are carried out in the hotel.

9. The hotel has relevant training to improve employees' awareness of quality management, with complete records.

10. Every department of the hotel has a complete management system, operating specifications and operating procedures.