What is the duty of the travel agency OP?

Provide itinerary and quotation for company small group and customized group orders; Provide support for company travel orders.

1. Skillfully complete team operation and control procurement cost;

2. Collect the tourism resources in the responsible area, and complete route design, itinerary preparation and quotation;

3. Coordinate relevant personnel to complete the team reception and deal with various problems encountered on the way of the tour group;

4. Find out the characteristic boutique routes to help promote them;

5. Implement the specific operational matters of each link in the actual trip;

6. Provide support for arranging travel orders.

Extended data:

The World Tourism Organization defines a travel agency as "a retail organization that provides the public with information about possible travel, accommodation and related services, including service fees and conditions. Before the travel organizer or producer or wholesaler puts forward the travel demand,

Organize transportation, book different accommodations, and provide all other services to prepare for travel and accommodation. "Industry organizations. China's "Regulations on the Administration of Travel Agencies" points out that travel agencies refer to enterprises engaged in tourism business for profit. Among them, tourism business refers to tourists leaving the country.

Go through entry and visa formalities, attract and receive tourists, and arrange accommodation and other paid services for tourists. The business projects of travel agencies usually include selling various transportation tickets (such as air tickets, bus tickets and boat tickets), package tours, travel insurance and travel books. , and consulting agents for licenses (such as passports and visas) required for international travel.

The smallest travel agency may have only one person, and the largest travel agencies have branches all over the world. The occupations derived from travel agencies are: tour leader, tour guide, conductor, visa Commissioner, dispatcher (tourism operation) and so on. To operate a travel agency, you must hold a valid license issued by the authorities and be a member of the designated travel agency chamber of commerce before you can operate a tour group and travel with a group.

Travel agencies are roughly divided into four positions according to their work contents: outreach OP (salesman), planning, finance and administrative backstage.

Outreach work

That is, the salesman, the ground agent outreach OP, is facing the regimental headquarters, and receives the delegation agent to the team; The outreach OP of tour groups directly faces guests, such as enterprises and individuals who need to travel abroad; For the outreach OP of individual vendors, customers are also tour groups.

adjust

Planning is a unique position of travel agencies. According to the tourism elements, it can be divided into major transportation (ticketing), scenic spots, catering, car use and accommodation, and then divided into room planning, car use planning and ticket planning.

Reference source Baidu Encyclopedia? travel agency