Examples of Housekeeping Manager's Job Responsibilities

A successful housekeeping manager should be familiar with the business process of hotel rooms, have strong coordination and communication skills, be able to control the cost of room materials reasonably, and have rich experience in equipment and facilities maintenance. The following is my carefully collected job responsibilities of the housekeeping manager. I will share it with you and enjoy it together.

Responsibilities of Housekeeping Manager 1

1) Assist and guide the room foreman, room attendant and PA to complete various tasks with good quality and quantity;

2) Be fully responsible for controlling the operating cost of housekeeping department;

3) Ensure that all indicators of hotel room products meet the company's operating standards;

4) Responsible for implementing high-standard room service;

5) Assist in ward rounds and room preparation; Assist the hotel accounting department to do a good job in asset inventory and management;

6) reasonably collect and distribute guest supplies and cleaning supplies, and guide the waiters to reasonably control the consumption of guest supplies and cleaning supplies;

7) Be responsible for counting and warehousing all kinds of goods, and fill in and prepare inventory records.

Responsibilities of Housekeeping Manager Part 2

1, responsible for the overall operation and operation of the housekeeping department; Assign and supervise the work of employees and make work plans.

2, to ensure that the department cost and expenses, good control.

3. Check the rooms, facilities, equipment and articles at any time according to the operating standards of the hotel.

4. Formulate the annual budget of the department to ensure that the operating expenses of the department are controlled within the budget.

5, check the housekeeping facilities and management, spot check and improve the overall work quality and efficiency of the department.

6, organize the preparation of departmental work procedures and job evaluation.

Responsibilities of Housekeeping Manager Part 3

1. Be fully responsible for the operation and management of the housekeeping department, ensure the smooth and effective work of the department, and be responsible to the general manager of the hotel.

2. Maintain the hotel image and improve the service awareness.

3. Be responsible for formulating the housekeeping work plan and organizing its implementation, and report to the general manager of the hotel regularly.

4. Be responsible for organizing the formulation of the internal organization of the guest room, the responsibilities of each post and the work flow, checking the staff discipline, being responsible for the ideological education of all staff in the department, improving the professional quality of all staff, and implementing the staff's task reward and punishment scheme.

5. Do a good job in the supervision and inspection of each area and post in the guest room, make records, and make a summary and plan according to the existing problems.

6. Preside over departmental business meetings, convey the principles, policies and information of the company and the hotel, and conduct business communication.

7. Be responsible for issuing work indicators and tasks to subordinate employees and guiding their work.

8. Be responsible for reviewing the scheduling, attendance and vacation of each post, and reasonably arrange the distribution and scheduling of department personnel according to the customer situation and employee characteristics.

9. Do a good job of checking rooms every day, focusing on checking VIP rooms and VIP reception;

10. Responsible for communication and coordination with other departments to ensure the smooth progress of the work;

1 1. Responsible for the inspection and implementation of housekeeping department;

Responsibilities of Housekeeping Manager Chapter 4

Manage housekeeping department, follow up hygiene and service.

Do a good job in employee training

Cost and consumption control

Make a task plan

Responsibilities of Housekeeping Manager Chapter V

1. Be fully responsible for the operation and management of the housekeeping department, ensure the smooth and effective work of the department, and be responsible to the general manager of the hotel.

2. Maintain the hotel image and improve the service awareness.

3. Be responsible for formulating the housekeeping work plan and organizing its implementation, and report to the general manager of the hotel regularly.

4. Be responsible for organizing the formulation of the internal organization of the guest room, the responsibilities of each post and the work flow, checking the staff discipline, being responsible for the ideological education of all staff in the department, improving the professional quality of all staff, and implementing the staff's task reward and punishment scheme.

5. Do a good job in the supervision and inspection of each area and post in the guest room, make records, and make a summary and plan according to the existing problems.

5. Preside over departmental business meetings, convey the principles, policies and information of the company and the hotel, and conduct business communication.

6. Responsible for issuing work indicators and tasks to subordinate employees and guiding their work.

7. Be responsible for reviewing the scheduling, attendance and vacation of each post, and reasonably arrange the distribution and scheduling of department personnel according to the customer situation and employee characteristics.

8. Do a good job of checking rooms every day, focusing on checking VIP rooms and VIP reception;

9. Responsible for communication and coordination with other departments to ensure the smooth progress of the work;

10. Responsible for the inspection and implementation of housekeeping department;

1 1. Be responsible for consulting guests' suggestions, establishing good relations with guests, meeting guests' needs to the maximum extent and improving service quality; Properly handle guest complaints and improve customer satisfaction;

12. Regularly arrange equipment maintenance, material procurement and update plans;

13. supervise the pest control work of the pest control company in all areas and some rooms of the hotel, and track the pest control quality according to the actual situation;

14. patrol the survival and growth of green plants in various regions, communicate with the green plant company in time when problems are found and ask for pruning and replacement;

15. Check the washing quality of linen and feed back the existing problems to ensure the washing quality of cotton fabric;

16. Check and supervise the crystal surface treatment of PA technicians and the clean quality of carpets and sofas;

17. according to the staffing of the department and the actual occupancy rate, formulate and implement the annual, quarterly, monthly and weekly work plans of the department;

18. Responsible for the maintenance and management of all the assets of the housekeeping department;

19. Do a good job in reviewing the month-end inventory statements and do a good job in cost accounting and control;

20. Be responsible for the training of echelon personnel in each position;

2 1. Responsible for formulating the training plan of housekeeping department and organizing its implementation, caring for the improvement of employees' ideological, life and business level, and improving the professional work skills of employees in the department;

22. Complete other tasks assigned by superiors on time.

Job responsibilities of room manager 6

Lead guest room team and maintenance team to complete hotel room cleaning and asset maintenance.

Responsibilities of Housekeeping Manager Chapter VII

1, presiding over the overall work of the housekeeping department and conveying and implementing the management instructions issued by the superior;

2. Make annual and monthly work plans and departmental work targets, organize their implementation, grasp the completion of various business indicators such as departmental operating income, control costs, and strive to obtain the best economic benefits;

3. To be responsible for formulating and perfecting various departmental rules and regulations, constantly improving working methods and service procedures, and striving to improve service quality;

4. Inspect and supervise the management of each district to ensure the implementation of planned indicators, rules and regulations, working procedures and quality standards;

5, presided over the department work meeting, listen to the report, review the daily business report of each district, supervise the work progress, and solve practical problems in the work;

6. Conduct on-site supervision, check all business premises and areas, and handle problems in time when found;

7. Responsible for checking and implementing VIP reception work and handling guest complaints;

8. Closely coordinate, communicate and cooperate with other relevant departments;

9, according to the hotel related personnel employment system and requirements, decide the deployment, registration and exemption of employees in this department, supervise the implementation of the department training plan, and improve the overall quality of employees;

10, visit the in-house guests regularly, understand their needs, provide personalized services and establish good relations with the public.

For an example of the job responsibilities selected by the Housekeeping Manager, please refer to the related articles:

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